Best and worst tech brands for customer service

Device manufacturers spend billions each year on designing, marketing, and advertising their products. That's what they need to do to get you to the counter to buy. But how many of them are

Published on: November 30th, 2010 Jeff Bertolucci

Smartphone growth gangbusters in third quarter

The global smartphone market grew nearly 90 per cent in the third quarter, with enormous gains by Samsung and HTC, market research firm IDC reported Thursday.Vendors shipped 81 million smartphones, up 89.5 per

Published on: November 5th, 2010 Matt Hamblen

Video Rewind: BlackBerry vs. Windows Mobile and Samsung Jack

BlackBerry phones today are competing against the likes of Apple's iPhone and Google's many Android devices, not to mention the Windows Phone 7 handsets that will soon be on the market.Waterloo, Ont.-based manufacturer

Published on: November 2nd, 2010 ITBusiness Staff

BlackBerry users recruited to keep RIM in Check on government deals

An independent Canadian Internet security and privacy research group wants BlackBerry users to help them determine the extent of security arrangements made by Research in Motion with state authorities that have earlier threatened

Published on: October 27th, 2010 Nestor Arellano

BlackBerry Playbook: four reasons to like it and five reasons to pause

Research in Motion has apparently learned some lessons after the underwhelming response the company received to its BlackBerry Torch smartphone.RIM's first foray into the tablet market has gotten a lot of things right

Published on: September 29th, 2010 Brad Reed and Barbara E. Hernandez

BlackBerry Playbook tablet shows RIM embracing touch screen format

After weeks of speculation, Waterloo, Ont.-based Research in Motion released the BlackBerry Playbook yesterday. The 7" high-resolution display sports a 1 GHz dual-core processor, and a new BlackBerry Tablet OS. The platform supports

Published on: September 27th, 2010 ITBusiness Staff

BlackBerry Bluetooth headset offers quality with no frills

Research In Motion (RIM) is known first and foremost for its BlackBerry smartphones, but the Canadian company also manufactures and markets a wide-variety of related software and accessories, including its BlackBerry Enterprise Server

Published on: September 14th, 2010 Al Sacco

RIM buys Cellmania in hopes of a better App World

Research in Motion (RIM) has acquired Cellmania, an established app store infrastructure developer, in an apparent attempt to zap some life into its App World 2.0 app store for BlackBerry smartphones. Cellmania may

Published on: August 26th, 2010 Tony Bradley

BlackBerry Torch lacks ‘sexy factor’ of iPhone

It's too soon to call it a flop, but the odds of RIM's new BlackBerry Torch 9800 becoming a smash hit sure aren't looking good. The BlackBerry Torch, launched last Thursday in the

Published on: August 19th, 2010 JR Raphael

BlackBerry 6 OS: the good, the bad, the confusing

Though BlackBerry 6 OS isn't a complete overhaul, it adds some much-needed improvements and overall refinement to RIM's mobile operating system. BlackBerry users should be pleased with the updates. But is BlackBerry 6

Published on: August 16th, 2010 Ginny Mies

RIM agrees to monitoring of e-mail, IM services in Saudi Arabia

BlackBerry data services can continue in Saudi Arabia after Research in Motion agreed to monitoring of e-mail and instant messaging data services, an official of the country's regulator, Communications and Information Technology Commission,

Published on: August 10th, 2010 John Ribeiro

BlackBerry ban unravels handset's 'monopoply' on mobile security

   I feel more than a little sorry for Research In Motion these days. Not only is the BlackBerry maker being pressured as never before in the market by the ever-sexy iPhone and

Published on: August 9th, 2010 ITBusiness Staff

BlackBerry Torch being passed to Canada this year

Research in Motion's (RIM) new BlackBerry 9800 Torch phone and BlackBerry 6 OSwill be in Canada later this year - after launching south of the border first with AT&T.RIM co-CEO Mike Lazaridis took

Published on: August 4th, 2010 Brian Jackson

BlackBerry 6 packs seven awesome multimedia features

With the release of Research In Motion's (RIM) brand new mobile OS right around the corner, the BlackBerry-maker is teasing its new software on its official blog and elsewhere online, including popular social-networking

Published on: July 23rd, 2010 Al Sacco