Data roaming bill limit needed, consumer watchdog says

You don't really understand the meaning of the phrase “bill shock” until you rack up a huge cell phone bill while on an international trip due to roaming charges.Outrageous bills after what may

Published on: December 10th, 2012 Brian Jackson

Five ways to tell it’s spam

With what some have called the toughest anti-spam legislation in the world expected to finally come into force next year after having been originally passed in December 2010, small businesses should ensure they're

Published on: December 5th, 2012 Jeff Jedras

CRTC opens online consultation for new wireless code

If you’re an entrepreneur or a small business that relies on wireless services from the retail carrier industry here in Canada, now is your chance to give your two cents.The Canadian Radio-television Telecommunications

Published on: November 14th, 2012 Brian Jackson

Canadian carriers to create stolen cell phone blacklist

In a move to ward off government regulation, the Canadian Wireless Telecommunications Association (CWTA) will start checking that any new phone authorized on a network hasn’t been reported as stolen, it announced today.Any

Published on: November 8th, 2012 Brian Jackson

Contract disputes fuel bulk of SMB telecom complaints

Contract disputes fuelled the bulk of complaints made by Canada's small and medium sized businesses (SMBs) about their telecom services in the past year. According to data provided exclusively to ITBusiness.ca by theCommissioner

Published on: November 7th, 2012 Christine Wong

Feds seek public input to craft new wireless code of conduct

Canadians now have an official government outlet for their rants and raves about wireless service in this country. The Canadian Radio-television and Telecommunications Commission (CRTC)said Thursday it is developing a code of conduct

Published on: October 11th, 2012 Christine Wong

CRTC issues first two guidelines under new anti-spam law

Canada's federal communications regulator has issued its first two bulletins laying out guidelines for anti-spam laws. The biggest new rule is designed to stop businesses from assuming aconsumer has opted in to an

Published on: October 11th, 2012 Christine Wong

TekSavvy rolls out high-speed Internet for SMBs after CRTC ruling

TekSavvy Solutions Inc. has launched new DSL service targeting SMBs now that Canada's telecom watchdog has ruled that it and other small ISPs can directly compete with big carriers in the high-speed Internet

Published on: July 4th, 2012 ITBusiness Staff

Telemarketers – not taxpayers – to pay for Do Not Call List probes

The cost of investigating and enforcing federal rules against telemarketing abuse will soon be transferred from taxpayers to the telemarketing industry itself.The federal government announced Sunday that it will move to transfercosts associated

Published on: April 30th, 2012 ITBusiness Staff

Do Not Call List should be put on ice

By Brian Jackson The federal government continued limping along in its support of the Do Not Call List with the budget. The stop-gap funding was tagged on as an afterthought to support what

Published on: April 9th, 2012 Brian Jackson

Canada’s Do Not Call List on life support

The national program to block unwanted telemarketing calls and faxes is being thrown a lifeline by the federal government.Canada's Do Not Call List (DNCL) program which is run by the Canadian Radio-television and

Published on: April 5th, 2012 ITBusiness Staff

Canada’s anti-spam regulations finally unveiled

Canadian e-mail marketers now have the final regulations that will be enforced under Canada's Anti-Spam Legislation (CASL) that was passed into law more than a year ago.The regulations don't just impact e-mail. All

Published on: March 28th, 2012 ITBusiness Staff

Rogers says it will stop Internet traffic throttling

Rogers Communications Inc., said it will no longer throttle the Internet traffic of any of its users. The incumbent telecom company was responding to complaints that it intentionally slowed down the Internet connections

Published on: February 3rd, 2012 ITBusiness Staff

CRTC shelves usage-based billing for Internet services

The Canadian Radio-Television and Telecommunications Commission (CRTC) yesterday appeared to have taken a middle-of-the-road stance in deciding on what billing model will be used for the Internet. The move was a “step back”

Published on: November 16th, 2011 Nestor Arellano