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Vancouver wins big for upping its digital game

For Immediate Release

August 14, 2018 (TORONTO) The City of Vancouver was one of six organizations singled out at the second annual ITWC Digital Transformation Awards held in Toronto on Tuesday.

The City of Vancouver was named winner in the Large Public category beating our six other finalists from across Canada. The award recognizes the City’s commitment to place the citizen at the centre of everything it does digitally.

Citizens can now perform all transactions — from obtaining a dog licence to viewing a council meeting — via the City’s responsive website, using a single connected device, from any of hundreds of #VanWiFi points located in the city. Citizens can also use the VanConnect app to submit service requests.

“Everyone in Vancouver is impacted by the project,” said judging panelist Tandet Group CIO Corey Cox. “Their initiatives are very citizen-forward project that’s all about improving the public experience.”

“Vancouver’s nomination described clearly the approach they took, with the goal of creating a ‘data-fluid’ culture,” said judge Gary Davenport. “It was the first time I heard the phrase, but it’s a good one and it speaks to an understanding of data and its impact on the citizen. It’s an indication of a fundamental shift in thinking that other cities can model.”

The winners and their categories

Large Public Sector category: City of Vancouver. Award accepted CTO Jessie Adcock.

Digital Transformation Disruptor: SalesChoice Inc. Award accepted by Dr. Cindy Gordon.

SME Public category: Telefilm Canada. Award accepted by  Director, Administration and Corporate Services Denis Pion.

SME Public or not-for-profit organization category: Crisis Services Canada. Award  accepted by CTO Roberta Fox.

Large Private Sector category: There was a tie. Loblaw Digital and PCL Construction. Accepting of behalf of Loblaw Digital was Senior Director of Development Sean Tozer.  CIO Mark Bryant accepted on behalf of PCL Construction.

During the conference that preceded the awards, the findings of two national studies were released: an ITWC/OpenText survey of the financial services and insurance industry and the annual CanadianCIO Census looking at the state of the CIO role in Canada. The Government of Canada CIO Alex Benay opened the conference, and various panels discussed the impact of AI, best practices for security, and emerging opportunities around blockchain.

“We’re coming into a time of widening possibility when it comes to digital,” said ITWC CIO Jim Love. “Listening to our presenters and reviewing the accomplishments of our award winners, I see a  dynamic spirit across the entire spectrum. This is very exciting.”

Event sponsors included BlackBerry, CA Technologies, Genesys, OpenText, Microsoft and SAS. Supporters included CATA Alliance, the CIO Association of Canada, Digital Nova Scotia, ICTC, FGS, IDC, SIM Toronto, Steam Labs, Ward Technology Talent, and Workday.

For more information, contact

Steve Proctor

Vice President ITWC

416 578- 5014

[email protected]


About ITWC

ITWC is Canada’s largest provider of content serving the IT industry. Independently owned, it operates websites, produces industry newsletters, hosts numerous webinars and events and provides marketing services.


About ITWC

As Canada’s premier source for content creation and technology news, ITWC provides businesses with leading digital capabilities and unparalleled access to technology professionals across Canada. Our highly skilled and diversely talented team works with you to develop stand-alone or fully integrated campaigns that build brands and connect you with your target audience — from managers to C-suite executives and line of business leaders.


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