TOPdesk launches service desk superheroes campaign

July 20, 2021 – Toronto, Canada – TOPdesk Canada launches a campaign encouraging you to nominate your service desk superhero to give them a chance to win a PlayStation 5 console and 2 Dualsense controllers.

We’ve all needed technology support at work at one time or another – our printer or laptop has crashed; password login issues; or perhaps our important “how-to” question needs to be answered right away. These challenges are often solved by the IT service desk team. And how do we recognize these superheroes? Answer is, we usually don’t.

For SysAdmin Day (July 30th) TOPdesk wants to do something about that. From now until July 30th, nominate your service desk superhero by sharing a brief story on why they deserve to win. In return, they are entered into a draw to win a new PS5. This initiative was inspired by our TOPdesk colleagues in Belgium, who ran a similar contest recognizing their service desk superheroes in March this year.

“When helpdesk employees succeed in their role, they often exist in the background. As a company that works with IT teams, we saw a rapid transformation this past year to a more dynamic, virtual work environment,” says Andi Litwin, Digital Marketer, TOPdesk Canada, and lead of the service desk superheroes initiative. “A large part of that success comes from the IT service desks behind the company, and we believe they deserve to be recognized for their efforts.”

During the global pandemic, IT teams all over Canada have been scrambling trying to get everyone set up to continue working from home. Processes have changed, and IT continues to support organizations remotely. Digital transformation is moving faster than ever.

“We have always witnessed our customers go out of their way to help people – especially now,” says Robert van der Gulik, Branch Manager of TOPdesk Canada. “It’s time we raise awareness for these IT superheros and all they do for their organizations.”

If someone comes to mind immediately as you read this, sign them up to win a PS5! All you need to do is enter a small write up on your superhero, and you will be given some additional ways to enter. For more info, visit our TOPdesk social media pages, or Contest will end on SysAdmin Day, July 30th.

Just another reminder that not all superheroes wear capes!

For further information, please contact:
Robert van der Gulik
Branch Manager, TOPdesk Canada
416 312 1327

About TOPdesk Canada

Since 1993, TOPdesk has helped organizations improve their service delivery and create an environment where their employees can thrive. It does this with user-friendly, easy-to-integrate products that encourage working together and with a highly engaged team that thrives on learning, sharing knowledge and forming partnerships.

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