You may not want to think about your taxes until the last moment, but online scammers are already plotting to separate you from your tax refund and your identity. Scams for the 2011 tax season include promises of tax credits for charitable donations to disaster relief in Japan, malware-laden Web sites optimized for search engines, dangerous e-mail, and so-called ‘likejacking’ techniques found on the social network Facebook.
Many Canadians are now rushing to meet the April 30 deadline to pay any balance oweing for 2010. Consequently, this time of year is ripe for tax-related online scams. Crooks know that taxpayers are looking for information on deductions and tax laws. They know that this is the time of year when taxpayers submit personal information online and store sensitive financial documents on their hard drives.
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Jennifer Torode, a spokesperson for the security firm Sophos, says that most of us wait until the last minute to file our tax forms. Scammers know this and “take advantage over the next few weeks to find ways to lure frantic filers into their webs,” she says.
Here are five tips to help you avoid getting ensnared by tax scammers this tax season.
1. Japan Quake Scam
Among the newest scams for 2011 are bogus e-mail messages promising a tax credit applicable to your 2010 tax return if you make a charitable donation to Japan earthquake relief, according to McAfee consultant and identity theft expert Robert Siciliano. “The scam is based on the ruse being similar to a real law passed last year regarding Haiti,” Siciliano said.
Tip: You can find many earthquake relief scams online; however, it’s not clear how prevalent this particular scam is. For more information on how to make tax-deductible donations safely and effectively, consult this Canada Revenue Agency page.
2. Gone Phishing
One of the most popular ways to scam people during tax season is to set up Web sites that look as if they are an official IRS site or a legitimate tax preparation service. “We have seen some scammers pretending to be tax preparation services, abusing brand names such as TurboTax, to obtain people’s personal details,” said Richard Wang, manager for Sophos Labs.
Other sites are designed to trick you into downloading a PDF file laden with malware, according to Jeff Horne, director of threat research for the security company Webroot. Horne also warns that sites may try to sneak malware onto your machine using a technique called a “drive-by download.” Such sites contain code looking for exploits in your browser that will enable them to download malware onto your system without your knowledge. Merely by using a vulnerable browser to visit a site, you can be victimized with bad guys wielding this technique.
Once tax-related malware is loaded on your machine, it can set up a keylogger to track everything you type into your computer, or it can search your saved documents for keywords related to tax season such as “social security” or “1040.”
Tip: The best defense against drive-by downloads is to make sure that you always use the latest version of a modern Web browser, such as Google Chrome or Mozilla Firefox.
3. Black Hat SEO
One of the tricks that crooks use to lure victims into a scam is to optimize their sites for Google searches, a technique known as “black hat SEO” (the acronym stands for “search engine optimization”). Horne suspects that these sites use resources such as Google Trends and Google Insights to discover the types of tax-related searches people are requesting. Once criminals have figured out some of the more popular keywords for this year’s tax searches it’s not difficult for them to optimize their bogus sites for search engines.
Tip: “Never use search engines to search for tax documents,” Horne said. Instead, go directly to the government site (such as IRS.gov, USA.gov, or an individual state government site ending in ‘.gov’) to look for tax forms and other tax information.
Once you “like” the site, an external link will show up in your Facebook news feed with a scam message such as, “I just got $500 by using this free tax preparation service.” Friends who see that message may be tempted to click the link leading them to a phishing site or a spam site looking to increase its ad revenue by generating Web traffic.Note, however, that some legitimate tax preparation services are promoted on Facebook by institutions such as universities as well by individual friends.
Tip: Don’t choose a tax preparation service on the basis of Facebook message attributed to a friend. At the very least, talk to the friend directly to confirm that he or she endorses the service.
5. Phony E-Mail
Despite a high degree of public awareness about the dangers of spam e-mail, online scammers find this method profitable enough to keep using it. One trick to watch out for is a message supposedly from the CRA asking you to download a tax form.Another is an attempt to lure you to a phony Web site to claim a refund. Once you’re at the site, you may fall victim to a drive-by download or the site may ask you to divulge your social security number in order to see details of your supposed refund.
Tip: The CRA will never send you an e-mail message with a request for your personal information or with tax forms attached.
Protect Yourself Tips
With so many scams going around, it’s difficult to know how to keep yourself safe online. However, Horne identifies six steps that you can take to thwart the bad guys:
1. Before you do your taxes, make sure that your antivirus software is up-to-date. That way, your program will be on the lookout for the latest known threats.
2. Be careful about which browser you use when dealing with tax-related information online.
Make sure that you are using the most recent version of your browser so that you have the latest security patches. Using Mozilla’s Firefox running the popular add-on NoScript to defend against drive-by downloads is a good idea. And if you are still using Internet Explorer 6, dump it for the latest version of IE available for your operating system–or use a different popular browser such as Chrome or Firefox.
3. Never use a search engine to look for government documents.
Instead, go directly to sites such as the CRA and search for forms there.
4. Never open or download attachments included with messages claiming to be from the CRA.
The wisest course may be to refrain from opening any unsolicited tax-related e-mail message, as some poisoned messages use HTML to exploit weaknesses in your browser and initiate a drive-by download.
5. Never do your taxes over an unencrypted wireless connection such as free Wi-Fi at Starbucks.
At home, even if you use the latest wireless security encryption standards such as WPA2 there, you are better off breaking out the LAN cable and using a wired connection when dealing with sensitive financial information.
6. Once you’re finished filing your taxes for this year, make sure that you move all of your tax-related files for safe keeping to a USB key, an external hard drive, or some other form of removable storage.\
Then wipe all tax files off your computer’s hard drive. Tax-related malware may lurk online long after tax season is over, according to Horne. If you happen to get infected, and you’ve stored your tax forms in a special folder on your PC, it won’t take much for a scammer to steal your identity.