Readers weigh in on…

Re: No criminal wrongdoing in leasing deal: OPP (Nov. 21)

And now the cover up of the city computer deal begins. As usual, no accountability for politicians and sniveling servants.

Ed Sweet

Re: Project failure rate wearing thin: experts (Nov. 18)

In the project failure item, Bank of Montreal IT service delivery manager Connie Smith mentioned the challenges her organization has with understanding, following and improving upon documented service levels. I was interested in her comments about having a goal of getting their service level agreement template down to 10 pages. Internally I have almost the opposite problem where the documentation is minimal to the point of being ineffective. We list a SLA as simply being “”we do this at that time. . . hopefully.”” (Just kidding).

Gary Gratton
Director, technical services
Credit Union Central of Ontario

Re: My definition is this (Nov. 15)

In your column you say you don’t know how a “”natural”” person differs from an “”unnatural person.”” Well, my definition (Webster’s actually) is having a physical or real existence as contrasted with one that is spiritual, intellectual, or fictitious. A corporation is a legal but not a natural person. We seem to need to define these types of terms not for a clear understanding but for the legal beagles.

I would appreciate a clear definition of “”upgrade.””

Michael Neill
Uxbridge Computer Solutions

Letters to the editor must include the writer’s name and company name along with an e-mail address or other contact information. All letters become the property of Editors reserve the right to edit submissions for length and content.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Related Tech News

Get ITBusiness Delivered

Our experienced team of journalists brings you engaging content targeted to IT professionals and line-of-business executives delivered directly to your inbox.