Mapping on the RIM

Simplify IT virtually
Three new VMware Infrastructure product packages tailored for small and medium businesses (SMBs) from VMware Inc. have been designed to help IT administrators and decision makers easily deploy virtual infrastructure.

The SMB bundles are based on the latest release of VMware Infrastructure, the industry’s third-generation software suite. They are designed to decrease power consumption, eliminate manual tracking and patching of virtual infrastructure and increase overall infrastructure availability. New products and features in VMware Infrastructure designed with SMBs in mind include VMware ESX Server 3i, VMware Guided Consolidation and VMware Update Manager. VMware ESX Server 3i, Vmware’s next generation thin hypervisor delivered as embedded firmware in server systems from major OEM vendors or as a standalone product, will help enable customers to more easily and quickly deploy virtualization in their environments.

Next Curves in Canada
Rogers Wireless and Research In Motion have introduced the BlackBerry Curve 8310 smartphone, complete with built-in Global Positioning System (GPS) and mapping software.

The handset offers features for business and personal use and can now pinpoint its location through built-in GPS. It features email, messaging and phone features together with fast web browsing, enhanced multimedia capabilities, a 2 megapixel camera, an easy-to-use QWERTY keyboard and an intuitive trackball navigation system. The Curve 8310 also features: a small design with smooth edges, itanium toned finish and chrome highlights (dimensions of 107mm x 60mm x 15.5mm and a weight of approximately 111 grams); EDGE/GPRS/GSM connectivity operating on Rogers’ high speed nationwide network; and roaming in 200 countries for voice and 127 countries for data.

Better customer comms
Cisco Corporation, with the support of salesforce.com has introduced Cisco Unified CallConnector for salesforce.com. The integrated Cisco Unified Communications and Salesforce customer relationship management (CRM) solution is designed for small and medium-sized businesses (SMBs), branch offices, and remote workers. For inbound calls to Cisco Unified IP Phones, screen-pops within the Salesforce application provide users with a complete view of the customer’s history, such as recent activity, outstanding follow-up tasks, sales opportunities or service-level agreements. Virtually anything that users would like to track can be set up with limited effort. Cisco integration with Salesforce applications makes outbound calls more effective and efficient as well. Users searching for a contact can click on a phone number in the application and automatically initiate the call.

Easing SMB pain points
Taleo Corp., a provider of on-demand talent management solutions has launched Smart Sourcing, with new product enhancements for Taleo Business Edition.

Smart Sourcing, for small and medium businesses (SMBs), streamlines the sourcing workflow, provides predictive analytics on the immediate state of the local job market, and facilitates active and passive sourcing. Taleo Smart Sourcing helps companies gain a competitive advantage with new product enhancements, including an Outlook Plug-In and a Facebook Platform application. With the Outlook Plug-In, users can create candidate profiles, track e-mail correspondence and search e-mail addresses in Taleo Business Edition without leaving Outlook. The Facebook Platform application, called Now Hiring!, lets users post jobs listed by Taleo Business Edition customers to their Facebook profiles. Jobs listed within the application will link back to an employer’s website and appear in order of proximity to the Facebook user.

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Jim Love, Chief Content Officer, IT World Canada

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