In the pipe: CC tackles and ins and outs of outsourcing

In the February 3 issue of Computing Canada, we’ll examine why more companies are turning to outsourcing — in all its forms — as an avenue to controlling IT costs.

Some achieve these goals, while others end up in acrimonious battles with service providers. In this feature, we outline the best practices in establishing and maintaining a relationship with a service provider and offer tips on how to resolve conflicts when expectations aren’t met.

Contact: Patricia MacInnis pmacinnis@itbusiness.ca

Sales contact: Brad McBride bmcbride@itbusiness.ca

Technology in Government

The March issue of TIG will feature a round table discussion of case management in health care, as well as a snapshot on voice over IP in the Canadian public sector.

Contact: Kathleen Sibley ksibley@itbusiness.ca

Sales contact: Brad McBride bmcbride@itbusiness.ca

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Jim Love, Chief Content Officer, IT World Canada

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