Leadership Archives - Page 112

Consumers dump sites with bad customer service

Companies selling products or services online could easily charge more if they just treated their customers a bit better.That's according to a Harris Interactive study released last week, which noted that 85 per

Published on: October 19th, 2010 Sharon Gaudin

Ontario’s virtual world recruiting effort

Second Life isn't quite the hot topic that it used to be. Web-based social networks seem to have taken at least some of the steam out of virtual worlds approaches to digital collaboration.

Published on: October 19th, 2010 ITBusiness Staff

Challenge offers students BlackBerry to solve healthcare woes

Do you have an idea for solving an existing problem related to the universal access of disease diagnosis, medical treatment or overall healthcare management? If you do, then people at Agfa HealthCare Canada

Published on: October 18th, 2010 Nestor Arellano

Canadian entrepreneurial spirit survives funding challenges

Recession and double dip recession be damned. The great Canadian entrepreneurial dream lives on.A recent poll by survey company Angus Reid Public Opinion reveals that nearly 70 per cent, or roughly 23.4 million

Published on: October 15th, 2010 Nestor Arellano

Facebook partners with Bing and Skype

Microsoft’s announcement Wednesday that it will use personal Facebook data to help refine search results for Bing users could mark a major shift--not only in search, but in how we view the Web

Published on: October 15th, 2010 Mark Sullivan and Carrie-Ann Skinner

Smart Web mapping helps Peel police build safer community

A law enforcement outfit's effectiveness hinges a great deal on the quality of its analysis -- how quickly and accurately it can pinpoint crime hotspots, uncover incidents with a similar modus operandi, radius

Published on: October 13th, 2010 Joaquim P. Menezes

Writing The IT Handbook for Business

In his book, The IT Handbook for Business, Managing Information Technology Support Costs, author William Couie aims to help small to mid-size businesses (SMBs) save time, reduce costs, increase reliability and enhance their

Published on: October 13th, 2010 Maxine Cheung

Facebook’s new groups feature raises concerns

This week's overhaul of Facebook groups quickly led to an outcry over the way the service works, but the bigger lesson may be simply this: Be careful who you befriend.The problems started on

Published on: October 12th, 2010 Robert McMillan

Seven secrets of Steve Jobs

Steve Jobs left his Silicon Valley home and headed north to a small liberal arts school, Reed College, in Portland, Ore., only to drop out after one semester. Like many teenagers, the 17-year-old

Published on: October 12th, 2010 Tom Kaneshige

A look back at Microsoft Surface technology

Last week, Microsoft announced that its motion sensing technologies like Microsoft Kinect won't be limited to PCs and video game consoles.Sensors and display advancements will change how humans interact with computers and lead

Published on: October 12th, 2010 ITBusiness Staff

How to get bought out by a tech giant

If you've been hoping a giant like Google, Microsoft, Facebook or Cisco will scoop up your company, here are some tips: Don't e-mail Steve Ballmer directly, don't tell wild stories about how great

Published on: October 5th, 2010 Nancy Gohring

How to make the world your user interface

Pranav Mistry gesticulates like he's taking a picture.Mistry actually is, except there's no sign of any camera in his hands.Fixing his gaze on a scene he wants to capture, he gestures as though

Published on: October 5th, 2010 Joaquim P. Menezes

How small shops can find the best tech support

Managing technology comes last on the to-do list for many small companies. You want to focus on front-end business while hardware and software magically work behind the scenes. For your tech backbone to

Published on: October 4th, 2010 Elsa Wenzel

Rogers’ business focus on wireless and support, says exec

Rogers Communications Inc. does get it - you want a human being answering the phone when you need tech support, not a byzantine phone menu and self-help machine, says Gord Stein, vice-president of

Published on: September 30th, 2010 Brian Jackson

Independent foundation saves OpenOffice.org

Given Oracle's recent decision to pull the plug on OpenSolaris, there has been considerable concern over the past few months about the future of the OpenOffice.org productivity software suite. Both projects were inherited

Published on: September 30th, 2010 Katherine Noyes