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Hyundai Canada bringing online shopping tool to local dealers across Canada

Hyundai Auto Canada Corp. wants to make what is perhaps a person’s second biggest purchase in life much easier across Canada. The car company is...

First-ever border control kiosk installed on cruise ship

Self-serve passport kiosks are taking airports around the world by storm as efforts to speed up customs processes using technology kick into full gear,...

TransferWise announces partnership with Montreal fintech Flinks

Six months after launching its Borderless account, international money transfer company TransferWise has found another way to improve its platform for Canadians by collaborating...

Consumers expect smartphones to shoot VR within 5 years, don’t want AI taking over customer service

Even the world's most forward-thinking consumers are freaked out by the idea of human customer service being overtaken by machines, according to the latest...

Fjord predicts the blending of the digital and physical, blockchains and collaboration with AI

Navigating through rapid technological advancements in 2018 will require individuals and organizations to create experiences that blend the physical and digital world, develop greater...

Ontario’s digital officer modernizing government one service at a time

Ontario’ first chief digital officer has been on the job since April and has spent the first several months slowly chipping away at the...

Canadian firms place bets on Amazon Alexa to lift smart home, office markets

Amazon Alexa might just be coming to Canada now, but it hasn't stopped Toronto-based firms from integrating the technology into their own smart products.

Canadian firms embrace Alexa for everything from flight tracking to making phone calls

Amazon's Alexa launch to the Canadian market may have been long awaited, but the ecosystem of Canadian-based Skills will assemble almost immediately. Some of Canada's...

Amazon boosts developer support in Canada following Alexa launch

Canadian developers no longer have to use American Amazon accounts to build an Alexa Skill or integrate Alexa into their smart home hardware. Following yesterday's...

Canadian accelerator wants to make Ottawa the SaaS capital of the world

Canadian accelerator for Software-as-a-Service (SaaS) companies, L-Spark, has an ambitious goal for Ottawa: to make the Canadian capital the SaaS capital of the world. To...

Samsung’s Bixby finally makes its Canadian debut

After months of delays, Samsung Electronics Ltd's smartphone voice assistant, Bixby, is finally available in more than 200 countries, including Canada, the U.K., and...

Quality of customer experience is getting worse: Forrester CX Index

Good, consistent customer service inspires a strong sense of brand loyalty, but all it takes is one bad experience to break that bond. The quality...

Thyssenkrupp Canada starts rolling out smart elevator platform with country’s largest airport

A pilot project at Toronto's most major airport is Canada's first glimpse at what elevators will look like in the future.

Uber-like app wants to bring caddies back to the game of golf

The Uber model has transformed the mobile app world, and the golf industry is next. A US-made smartphone app called Looper wants to bring golf...

Enercare mobilizing a legacy industry

It’s difficult to disrupt and transform an industry with set-in-stone, legacy business processes, but that’s exactly what Enercare Inc. has done with the HVAC...

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Most side-giggers in Canada call it quits within 2 years

By Pragya Sehgal More than 3.5 million Canadians today work a second job to augment their primary income, and despite high satisfaction rates, just over...

Slideshows

Twitter chat: Unified Communications

Updated 11:00 am E.S.T. We wrapped up another engaging Twitter chat on Unified Communications and the drive for collaboration. Channel experts from Rogers and Cisco joined...