Operations Archives - Page 319

Point of sale system brings food chain’s pricing together

When the lights went out at a Hamilton specialty food chain last month there wasn't a transaction missed or a customer who went home hungry thanks to a point of sale system that

Published on: September 29th, 2003 Jennifer Brown

Anti-virus specialist buys Canadian anti-spam firm

U.K. anti-virus company Sophos Wednesday announced it has bought Vancouver-based anti-spam specialist ActiveState in an effort to broaden its appeal to the ""e-mail hygiene"" market.Through a US$23-million cash deal, the respective vendors will

Published on: September 24th, 2003 Neil Sutton

Pizza Hut orders a data warehouse with everything on it

SEATTLE -- Forget thin crust versus cheese-stuffed: the pizza wars are being waged by mining the database, and one chain is not only scoring customer loyalty but speedy return on investment.Pizza Hut's customer

Published on: September 23rd, 2003 Jennifer Brown

Canadian registrar angry over VeriSign redirect service

A Canadian domain name registrar has joined the chorus of dissent over a service from Network Solutions/VeriSign that redirects misspelled or non-existent URLs to its own site.Toronto-based easyDNS Technologies Inc. Thursday said Site

Published on: September 18th, 2003 Shane Schick

Ontario facility seeks remote access patient records

Orillia Soldiers’ Memorial Hospital is testing a software tool that manages applications delivered by Microsoft Windows Terminal Services that could make remote access to patient information more efficient and affordable.Paul Herbst, the hospital’s

Published on: September 15th, 2003 Scott Foster

School division readies for high speed with Citrix install

A group of Northern Alberta schools is using thin client technology to help ensure all its 2,000 students and teachers have access to the same IT resources.Fort Vermillion School Division, which is spread

Published on: September 15th, 2003 Jeff Jedras

Condo developer opens doors with virtual tours

If your Web site doubles as a virtual sales office, it makes sense to have a representative on hand to answer questions -- especially if the site gets 10 times the traffic that

Published on: September 8th, 2003 Dave Webb

Online scorecard says banks slow to answer customers

Canadian banks may be continually improving their Web sites, but their customer response times are slowing down, according to a recent research report.Gomez Canada Financial Services, the firm that compiled the scorecard report,

Published on: September 4th, 2003 Neil Sutton

U.S. contest gives Toronto Web firm tight design deadline

A leading Canadian Web design firm is squeezing its usual six to eight week development time into just five and a half hours for one customer.Toronto-based Devlin eBusiness Architects doesn't even know who

Published on: September 3rd, 2003 Neil Sutton

Financial platform to serve Canadian investment dealers

A pair of startups have come together to create an integrated investment advisory platform to serve the Canadian financial services industry.Rockwater Capital Corp. announced Wednesday that it has entered into a four and

Published on: August 27th, 2003 Jennifer Brown

Open Text pays US$11 million for German rival

Open Text Corp. is offering about US$11 million for German content management company Gauss Interprise.In a conference call Wednesday, Open Text CEO Tom Jenkins said shareholders owning 73 per cent of the Hamburg

Published on: August 27th, 2003 Dave Webb

HTML e-mail an open invitation to spammers: expert

Spammers are finding new ways to fool e-mail filters and HTML mail is the most common tool used in getting offending messages through gateways, says an expert examining the problem.During a Tuesday Webcast

Published on: August 26th, 2003 Jennifer Brown

E-mail filtering specialist roars into international waters

Ottawa-based Roaring Penguin is positioning itself in North America and overseas to take advantage of a selling shift in the spam market from direct to indirect.Now that the market is shifting from a

Published on: August 20th, 2003 Jeff Radecki

Blackout sends service providers into crisis mode

Managed Web hosting firms, Internet domain companies and cellular operators have put their emergency procedures to the test following an unprecdented power outage that darkened major parts of Canada and the United States

Published on: August 15th, 2003 Shane Schick

Credit union upgrades customer feedback cycle

Canada's third largest credit union next month will begin a company-wide rollout of software to more accurately gauge the satisfaction of its 110,000 members.Envision Financial said it would begin its implementation of ResponseTek's

Published on: August 12th, 2003 Shane Schick