Operations Archives - Page 315

BP fuels business transformation outsourcing market

One of the country's biggest natural gas producers says there's no hot air behind one of the IT industry's newest buzzwords: business transformation outsourcing.BTO is a merger of business process outsourcing and business

Published on: December 3rd, 2003 Howard Solomon

Can opener company pops the top on e-business

Delta, B.C.-based CrownWare Manufacturing this week plans to launch an online shopping function for its recently-introduced line of consumer can openers, the CanPro. The company is among the first small or medium-sized enterprise

Published on: December 3rd, 2003 Shane Schick

BMG Music Canada explores digital distribution options

Rather than watching stacks of CD singles pile up, BMG Music Canada Inc. is testing various solutions to send music to radio stations digitally.The technology is still under evaluation, but Norman Miller, BMG's

Published on: December 3rd, 2003 Neil Sutton

Electronic access to court records sparks debate among lawyers

The Canadian Judicial Council (CJC) has launched a national consultation to examine issues arising from electronic access to court records. The CJC, created in 1971 by Parliament to improve the quality of judicial

Published on: December 3rd, 2003 Brian Dunn

Not-for-profit legal organization brings library online

VANCOUVER -- The Continuing Legal Education Society of British Columbia (CLE) will spend the next year completing a project to move more than 40,000 pages of regularly updated legal information online using the

Published on: December 2nd, 2003 Jeff Jedras

Sheraton Toronto offers poolside WiFi

The Sheraton Centre Toronto recently unveiled its WiFi high speed Internet connectivity which will give guests of the downtown hotel wireless access poolside, at restaurants and in convention rooms.Utilizing the Bell Canada AccessZone

Published on: December 1st, 2003 Jennifer Brown

No barriers to e-business adoption

The Canadian e-Business Initiative (CeBI) recently identified the lack of ""e-talent"" and the lack of tailored e-business solutions as barriers to e-business adoption by small to medium-sized businesses (SMBs) nationwide. I'm skeptical about

Published on: December 1st, 2003 Yogi Schulz

Cangive opens online gateway for charitable donations

A Canadian shopping portal is hoping to embed charity into e-commerce transactions through a Web-based affiliate program.Cangive.ca relaunched this week as a gateway to more than 75 merchants including Eddie Bauer, the Disney

Published on: November 27th, 2003 Shane Schick

Visa launches verification system in time for Christmas

The Visa Canada Association and banks that issue Visa cards hope Canadian consumers will feel more secure about shopping online this holiday season thanks to Verified by Visa.The service is a global Visa

Published on: November 27th, 2003 Grant Buckler

National Life brings on the brokers through FundServe

National Life Assurance Co. of Canada has opened itself up to a range of potential new brokers by connecting its back-end operations to FundServe.FundSERVE is the online network that supports mutual fund brokers

Published on: November 26th, 2003 Neil Sutton

Aeroplan overhauls portal to meet call centre demand

TORONTO -- Aeroplan will spend next year developing its Web portal to replicate the kinds of customer service features it offers through its call centre.The company, which is trying to evolve from a

Published on: November 25th, 2003 Shane Schick

ATB Financial adds five more years to IBM contract

One of western Canada's largest financial institutions Wednesday said it was renewing a five-year services pact with IBM Canada worth more than $90 million.ATB Financial said Big Blue would help manage its IT

Published on: November 19th, 2003 Shane Schick

Canadian Scholarship Trust builds self-service in portal

The Canadian Scholarship Trust Foundation has automated some of the data collection features of its Web site to reduce the burden on its call centre.Toronto-based CSTF is a non-profit organization that manages Registered

Published on: November 12th, 2003 Neil Sutton

Saving in the can

Alcan Inc. has an international footprint. The Canadian alumi-num giant has 54,000 employees in 42 countries. It has holdings in 15 smelters with 2.2 million tonnes of capacity, and produces sheet metal for

Published on: November 11th, 2003 Dave Webb

Scotia Capital speeds up straight-through processing

Scotiabank has migrated its foreign exchange operation's IT system to a treasury engine that an executive said will improve its ability to seamlessly process trades electronically.The firm said it converted Scotia Capital dealing

Published on: November 11th, 2003 Shane Schick