Operations Archives - Page 314

Cangive opens online gateway for charitable donations

A Canadian shopping portal is hoping to embed charity into e-commerce transactions through a Web-based affiliate program.Cangive.ca relaunched this week as a gateway to more than 75 merchants including Eddie Bauer, the Disney

Published on: November 27th, 2003 Shane Schick

Visa launches verification system in time for Christmas

The Visa Canada Association and banks that issue Visa cards hope Canadian consumers will feel more secure about shopping online this holiday season thanks to Verified by Visa.The service is a global Visa

Published on: November 27th, 2003 Grant Buckler

National Life brings on the brokers through FundServe

National Life Assurance Co. of Canada has opened itself up to a range of potential new brokers by connecting its back-end operations to FundServe.FundSERVE is the online network that supports mutual fund brokers

Published on: November 26th, 2003 Neil Sutton

Aeroplan overhauls portal to meet call centre demand

TORONTO -- Aeroplan will spend next year developing its Web portal to replicate the kinds of customer service features it offers through its call centre.The company, which is trying to evolve from a

Published on: November 25th, 2003 Shane Schick

ATB Financial adds five more years to IBM contract

One of western Canada's largest financial institutions Wednesday said it was renewing a five-year services pact with IBM Canada worth more than $90 million.ATB Financial said Big Blue would help manage its IT

Published on: November 19th, 2003 Shane Schick

Canadian Scholarship Trust builds self-service in portal

The Canadian Scholarship Trust Foundation has automated some of the data collection features of its Web site to reduce the burden on its call centre.Toronto-based CSTF is a non-profit organization that manages Registered

Published on: November 12th, 2003 Neil Sutton

Saving in the can

Alcan Inc. has an international footprint. The Canadian alumi-num giant has 54,000 employees in 42 countries. It has holdings in 15 smelters with 2.2 million tonnes of capacity, and produces sheet metal for

Published on: November 11th, 2003 Dave Webb

Scotia Capital speeds up straight-through processing

Scotiabank has migrated its foreign exchange operation's IT system to a treasury engine that an executive said will improve its ability to seamlessly process trades electronically.The firm said it converted Scotia Capital dealing

Published on: November 11th, 2003 Shane Schick

Snowmobiler portal to plow through travel planning data

An alliance between the Ontario Federation of Snowmobile Clubs (OFSC) and DMTI Spatial aims to ease the travel planning of snowmobilers who have had it hard enough trying to sort through dozens of

Published on: November 11th, 2003 Liz Clayton

Enemies in the inbox

Anti-spam legislation usually falls into one of three categories: opt-in, opt-out and none at all.Canada falls into the last category. To date, no laws have been passed to protect citizens and business from

Published on: November 10th, 2003 Geoffrey Downey

Guardian adds business intelligence via KPI dashboard

For Stuart Freeman and Ross Kappele, getting information on how their team is functioning is now as close as a Web browser. The two vice-presidents at Guardian Group of Mutual Funds have very

Published on: November 10th, 2003 Jennifer Brown

Linux group starts petition over RBC’s SCO investment

A Canadian open source association is asking its members to pull their accounts from RBC and to sign a petition following the bank's decision to contribute towards a $50-million investment in SCO Group.Linux-Quebec

Published on: November 6th, 2003 Shane Schick

Tim Hortons pours portal into franchise relationship

TORONTO -- Tim Hortons success is fueled by more than coffee -- it’s got the efficiency of an Internet store portal connected to its back office IT systems.At a presentation at the CIO

Published on: November 5th, 2003 Liz Clayton

Online banking site’s makeover earns customer interest

Practising user-centred design can draw more customers and keep them coming back to a Web site, but it can also cut costs and boost revenue according to experts who have created interfaces that

Published on: November 5th, 2003 Jennifer Brown

A Window To The Core Of The Enterprise

It's a door, an information starting point, a tool that pulls disparate corporate data together in a single interface, or the instrument of enterprise integration. The enterprise portal is one of those technologies

Published on: November 5th, 2003 Matthew Friedman