Operations

Managing lines of business with technology, process automation, managed services, infrastructure maintenance, and infrastructure software.

Operations Archives - Page 3

Why Bombardier must always be working smarter to keep up with the competition

Most of us have heard the myth of David vs. Goliath. And if you take the time to look around, this is a narrative that you can see play out in the business

Published on: May 14th, 2019 Buckley Smith

Microsoft outlines AI ethics framework strategy

Microsoft Corp. has made great strides in the field of AI, and as it continues to innovate, it is keeping an eye on the ethics of AI, said Michael Phillips, assistant general counsel

Published on: April 2nd, 2019 Buckley Smith
Cell Towers

Complaints continued to rise in 2018, wireless service is biggest culprit, according to CCTS

For the third consecutive year complaints regarding Canadian telecom and television services are on the rise, according to the 2019 mid-year report released today by the Commission for Complaints for Telecom-television Services (CCTS).

Published on: April 2nd, 2019 Buckley Smith
Adobe CEO, Shantanu Narayen, kicks off Adobe Summit, The Digital Experience Conference, with more than 16,000 attendees in Las Vegas on Tuesday, March 26, 2019.

Marketing, Microsoft, and Mindy Kaling: 3 things you missed at Adobe Summit

This week in Las Vegas 16,000 attendees gathered to watch Adobe executives interview CIOs, CMOs, and some celebrities too. It was part all part of Adobe Summit, the vendor's conference for customers and

Published on: March 28th, 2019 Brian Jackson

Zoho bets on AI-assistant Zia to help compete against Microsoft Office

Zoho Corp. recently released four new applications for its Zoho Office Suite, as it looks to compete with heavyweights Microsoft Corp.'s Office Suite and Google LLC's G Suite. New to the lineup is

Published on: March 22nd, 2019 Buckley Smith
Trailblazer - Salesforce user group survey

Want a raise? Get Salesforce.com certifications, survey shows

There is an extremely high demand for employees who can work with Salesforce and this has led to much higher than average salaries for these positions, says Geoffrey Flynn, practice area lead for

Published on: March 15th, 2019 Buckley Smith

HP’s OfficeJet Pro series refresh keeps small businesses in mind

Small businesses are the focus of HP Inc.’s latest refresh of its smart printers. The HP OfficeJet Pro series, which includes the Pro 8025, 8035, 9015, 9025 and OfficeJet Pro Premier, is packed

Published on: March 13th, 2019 Alex Coop

Microsoft launches free online classes to teach AI to executives

Microsoft Corp. has launched a new series of online courses for executives to learn about AI, as it tries to help businesses catch up to the trend of AI in business. AI Business

Published on: March 12th, 2019 Buckley Smith

AI changing the financial industry, although hurdles remain

Artificial Intelligence (AI) has already brought about large changes throughout society, maybe nowhere more than in the world of business. The financial services industry is no exception. According to a survey conducted by

Published on: March 5th, 2019 Buckley Smith
ADP Workforce Now

ADP updates its Workforce Now HR tool with AI, greater mobility

Human resources software management company ADP Canada recently announced an update to its flagship tool for HR professionals, Workforce Now, bringing AI capabilities and a simplified system for managing employees in Canada and

Published on: March 5th, 2019 Derek Malcolm

Could loss of jobs through automation drive the gig economy?

The fear of lost jobs because of increased automation in business is a reality for many industries. According to a study by PwC Economics in 2018, seven major industries (with the biggest risks

Published on: March 4th, 2019 Buckley Smith
HP Mega Trends 2019 Graphic

HP’s 2019 Megatrends warns we cannot keep up with demand for high-skilled jobs

Throughout the evolution of automation and its involvement in industry across the globe, the prevailing question has always been: "What jobs will be left for us lowly humans?" But ironically enough the question

Published on: March 4th, 2019 Buckley Smith
Sage Circle of Excellence Accounting Awards

Sage opens nominations for new Circle of Excellence Accounting awards

The Canadian arm of Sage Group plc, makers of multi-platform cloud business management software Sage Business Cloud, recently announced the launch of the Sage Circle of Excellence Accounting Awards, honouring the best and

Published on: February 21st, 2019 Derek Malcolm
Google Hire Launches in Canada

Hire, Google’s recruiting app for G Suite, launches in Canada

Google Hire, the search giant's employee recruitment tool that first launched in the U.S. in 2017, is now officially available in Canada and the U.K, the first countries outside the U.S. to get

Published on: February 12th, 2019 Derek Malcolm

Avaya launches location reporting platform for EMS

Austin, Texas - Avaya Inc. announced on Tuesday new device location reporting capabilities that are available as part of Avaya communications solutions for emergency response management. A pilot project using this solution was successfully

Published on: January 23rd, 2019 Alex Coop