Articles By Sarah Jacobsson Purewal

Back up your Web mail account

Yes, we know--it's hard enough to remember to back up your desktop, your laptop, your smartphone, and your tablet, and now we want you to think about backing up your cloud-based e-mail account,

Published on: March 14th, 2011 Sarah Jacobsson Purewal

Perform an online background check using free Web services

I know what you're thinking--but hear me out. Plenty of reasons for doing an online background check exist, and not all of them are sketchy.In fact, everyone should do at least one online

Published on: February 16th, 2011 Sarah Jacobsson Purewal

15 stupid small biz tech mistakes and how to avoid them

If you're not particularly tech-savvy, then purchasing, maintaining, and securing technology for your business can be a confusing situation to navigate. You may already know plenty about what you should do, but what

Published on: February 15th, 2011 Sarah Jacobsson Purewal

Virtual services that make your business look big

While it's always nice to have extra help--in the form of a personal assistant, an accountant, or a lawyer, say--it's also nice to cut costs. Small and medium businesses often can't afford to

Published on: January 19th, 2011 Sarah Jacobsson Purewal

How to clean up your online reputation

If you own a small or medium business, a good reputation--online and offline--is clearly key to your success. The Internet can overwhelm users with information, so anything negative--especially if it appears high in

Published on: January 12th, 2011 Sarah Jacobsson Purewal

5 scary Groupon nightmares and how to avoid them

The Groupon coupon service is hot right now--not only with customers who love getting deep discounts, but also with businesses looking to appeal to the site's vast database of potential clients. Groupon and

Published on: December 7th, 2010 Sarah Jacobsson Purewal

Google creates algorithm to penalize bad customer service

Google has developed a new algorithm that will (hopefully) not reward businesses with bad customer service, a move made in response to a New York Times story about a business with a troubling

Published on: December 3rd, 2010 Sarah Jacobsson Purewal

Lessons learned from dealing with an angry Internet mob

If you've checked out the blogosphere and/or mainstream media recently, you're probably aware of the Cooks Source scandal. If you have no idea what I'm talking about, here's a quick recap for you:

Published on: November 23rd, 2010 Sarah Jacobsson Purewal

Photographer’s scam exposed on Groupon

Social buying site Grouponwas forced to pull a photography deal off of its website on Wednesday, after it was revealed that the photographer was using stolen photos to promote herself. The deal was

Published on: September 20th, 2010 Sarah Jacobsson Purewal