Articles By Poonam Khanna

Ontrac decides on a custom-built CRM solution

“We wanted a totally customizable solution,” says Dwight Corcoran, vice-president of sales and marketing at Peterborough, Ont.-based Ontrac. “We wanted to manage the design ourselves, essentially to get the look, feel and functionality.

Published on: November 7th, 2005 Poonam Khanna

Web hosting keeps GTAA site flying

In a typical month, the Greater Toronto Airport Authority's Web site can have anywhere between a 110,000 and 130,000 unique visitors. But when a snowstorm hits or an accident such as the Air

Published on: November 7th, 2005 Poonam Khanna

Ontrac puts mobile CRM in motion

Ontrac Equipment Services Inc. knew it needed a customer relationship management system for its sales force, but it didn’t want to have to change its processes to fit an off-the-shelf product.Instead, the John

Published on: October 24th, 2005 Poonam Khanna

Users open a window to StarOffice

The price was something philip Wright couldn’t argue with. When Sun Microsystems offered the University of Toronto’s Scarborough campus StarOffice for free, the director of computing and networking services snapped it up despite

Published on: October 20th, 2005 Poonam Khanna

Teradata to support Linux OS, Siebel applications

At its annual user conference, Teradata announced support for the Linux operating system and the release of Teradata Warehouse 8.1.The data warehouse vendor, which is a division of Dayton, Ohio-based NCR Corp., also

Published on: October 20th, 2005 Poonam Khanna

Symantec releases MS backup product

Symantec, which recently acquired storage vendor Veritas, announced Backup Exec 10d for Window Servers, which includes Backup Exec Continuous Protection Server, a disk-based continuous backup solution. The offering is designed to eliminate backup

Published on: October 20th, 2005 Poonam Khanna

U of T Scarborough campus makes StarOffice switch

The price was something Philip Wright couldn’t argue with. When Sun Microsystems offered the University of Toronto’s Scarborough campus StarOffice for free, the director of computing and networking services snapped it up despite

Published on: October 12th, 2005 Poonam Khanna

Symantec announces backup product for Windows

NEW YORK -- Symantec Corp. on Tuesday announced a new continuous backup protection product for Windows Servers on the same day that Microsoft Corp. released a similar solution.Symantec, which recently acquired storage vendor

Published on: September 27th, 2005 Poonam Khanna

The Jargon Hunter

The French are very strict about the use of their language (also about their Champagne), and laws banning the use of foreign words in official documents, advertisements, publications, radio and television appear to

Published on: September 27th, 2005 Poonam Khanna

Activists Take Politics to a New Frontier

Twenty years ago, when Alexandra Samuel was 14, nuclear bombs were her biggest concern and she wanted to speak out on the issue. She was lucky enough to get an article published in

Published on: September 27th, 2005 Poonam Khanna

If Linux wins server wars, can desktop be far behind?

Consultant and author Marcel Gagne said he runs Linux on his Compaq notebook and added that many people are beginning to look at Linux on the desktop as well.“Linux has already won the

Published on: September 22nd, 2005 Poonam Khanna

On the cutting edge of honoring history

The Canadian War Museum is dedicated to showcasing Canada's military history, but when it came time to designing the infrastructure, the museum decided to be forward-looking.It opted for a voice over IP (VoIP)

Published on: September 22nd, 2005 Poonam Khanna

Sold on SOA: One tool, two diverse strategies

The IT industry is one that is known for its buzz words. As new technologies come on the scene, they are heard on everyone’s lips and looked to as panaceas for everything that

Published on: September 22nd, 2005 Poonam Khanna

Teradata to support Linux OS, Siebel apps

ORLANDO -- At its annual user conference, Teradata announced support for the Linux operating system and the release of Teradata Warehouse 8.1.The data warehouse vendor, which is a division of Dayton, Ohio-based NCR

Published on: September 20th, 2005 Poonam Khanna

War museum fights network fatigue with VoIP

The Canadian War Museum is dedicated to showcasing Canada’s military history, but when it came time to designing the infrastructure, the museum decided to be forward-looking. The museum opted for a voice over

Published on: August 22nd, 2005 Poonam Khanna