Articles By Patricia MacInnis

This is the dawning of the sage of Arius 3D

Bob Stark is a CIO in transition. For the past four years, Stark oversaw the integration of Rogers' cable and wireless operations, replacing all of the media company's call centre technology infrastructure and

Published on: November 22nd, 2004 Patricia MacInnis

Where does Frank Clegg want to go today?

He has become a fixture in Canada's high-tech scene, but in January, Frank Clegg recently said he will step down as president of Microsoft Canada to take a nine-month sabbatical with family. He

Published on: November 12th, 2004 Patricia MacInnis

CRM is the new crop of customer service

Farming is a tough business in Canada these days, with U.S. border closings and a poor growing season wreaking havoc with farmers' ability to harvest profits. For organizations that offer financing to farmers,

Published on: November 4th, 2004 Patricia MacInnis

Fingerprint clippings

Flash drives have become a trendy and useful accessory for executives on the go. Those looking for an easy and secure method of transporting files will find the ClipDriveBio flash drive a handy

Published on: October 25th, 2004 Patricia MacInnis

PeopleSoft’s CRM free-for-all

One expects a company that sells customer relationship management software to know a thing or two about managing customer relationships. For example, when the firm in question is the target of a hostile

Published on: October 25th, 2004 Patricia MacInnis

It’s business as usual: PeopleSoft

SAN FRANCISCO — PeopleSoft chief executive Craig Conway wasted no time during his keynote address at the company's annual user conference reassuring customers that an Oracle takeover is not in its future. But

Published on: October 22nd, 2004 Patricia MacInnis

Extreme competition for internship slots

Attracting the top tech student has become a competitive business for both technology companies and those looking to add bright lights to their IT departments. So, companies anxious to recruit the IT stars

Published on: October 1st, 2004 Patricia MacInnis

Ergonomics a good fit for ailing workers

Tingling fingers. Aching back. Throbbing wrists. To some who toil in the tech trade, these symptoms are as familiar as logging overtime on a project. What's lesser known about these aches and pains

Published on: September 24th, 2004 Patricia MacInnis

Beast of telecom’s burden

Earlier this year, I wrote about Nortel's rise from the ashes. CEO Frank Dunn's background as a CFO signalled an era of financial accountability for the troubled telecom behemoth. Happy days were here

Published on: September 23rd, 2004 Patricia MacInnis

PeopleSoft CEO: ‘Have you ever had a bad dream?’

SAN FRANCISCO -- PeopleSoft chief executive Craig Conway wasted no time during his keynote address at the company’s annual user conference reassuring customers that an Oracle takeover is not in its future.But his

Published on: September 22nd, 2004 Patricia MacInnis

Another brick in the wall

Sometimes it feels as though I'm drowning in a sea of data. Every morning as I launch Outlook, I brace myself for the onslaught of spam that is peppered with legitimate pitches vying

Published on: July 22nd, 2004 Patricia MacInnis

IBI’s WebFocus gets makeover

NEW ORLEANS — Better graphics capability in a business intelligence application may not be rocket science, but attendees at Information Builders' user conference said they're excited about the possibilities 3-D presentation of data

Published on: July 8th, 2004 Patricia MacInnis

IBI adds graphics presentation to WebFocus

NEW ORLEANS – Better graphics capability in a business intelligence application may not be rocket science, but attendees at Information Builders' user conference said they’re excited about the possibilities three-dimensional presentation of data

Published on: May 25th, 2004 Patricia MacInnis

A woman who knows her place

It was a humbling experience, as I had always been a fairly good student, so I was shattered when Mrs. MacGillivray declined my request to stay after school and help me comprehend the

Published on: May 7th, 2004 Patricia MacInnis

After Slammer, Canaccord gets vaccinated

Last summer, Canaccord Capital fell victim to an incident most companies spend a fortune trying to avoid. A virus wormed its way through the multi-national investment firm's 2,000 desktops and 180 servers. The

Published on: May 6th, 2004 Patricia MacInnis