Articles By NASBA

System Builder Barometer 2003

According to the NASBA Thinking Out of the White Box survey, the top challenges for system builders in 2003 are customer retention at 49 per cent, support requirements at 46 per cent and

Published on: April 23rd, 2003 NASBA

Defining remote management and monitoring in a small business

Even though small businesses are different from larger enterprise organizations in both size and scale, it is remarkable how much small businesses operate like larger enterprises. To be profitable, a business relies on

Published on: April 23rd, 2003 NASBA

System Builder Barometer 2003

The ability to provide high-quality tailored customer service lies at the heart of the system builder's value proposition. Custom configuration and installation are the bread and butter of system builders, according to nearly

Published on: April 16th, 2003 NASBA

System Builder Barometer 2003

The system builder community represents a dynamic and diverse channel with strong IT purchasing influence over the home/consumer, small business, mid-tier and enterprise markets. Yet, unlike auto makers, software vendors and traditional desktop

Published on: April 9th, 2003 NASBA