Articles By Jim Love

Digital leadership – the coming of the chief digital officer

In a recent presentation entitled “Taming the Digital Dragon” Gartner fellow and vice president Ken McGee revealed that although IT budgets would appear to remain flat again for the 13th year in a

Published on: February 11th, 2014 Jim Love

Interview with McAfee’s Doug Cooke

What are the key security issues facing Canadian businesses? Complexity is the top one, according to Doug Cooke director of sales engineering at McAfee. Mobile devices mean the number of endpoints are exploding,

Published on: November 8th, 2013 Jim Love

User experience – Are you staying at your own hotel?

It was a luxury hotel - right down to the name, Shangri-La. It had every amenity. Every item radiated luxury. The staff was fabulous - well-trained, dedicated to satisfying your every need. So

Published on: October 23rd, 2013 Jim Love

Across the great divide – are the CIO & CMO destined for conflict or collaboration?

A few years back I wrote a story about a dispute between a CIO and the VP of Marketing. The CEO, tired of the fighting between his two executives shows the “wisdom of

Published on: September 24th, 2013 Jim Love