Articles By Gerry Blackwell

Tablet Time?

Technology companies love guys like Adrian Davis. ""Heat-seekers,"" they call them — tech-savvy business consumers who consistently target the hottest new technologies and pay whatever it takes to get them. Davis, vice-president of

Published on: January 12th, 2004 Gerry Blackwell

Against the odds

Implementing an enterprise resource planning system sometimes looks like an irresponsible gamble. So many high-profile implementations have gone wildly over budget and schedule, and more than a few — some worth tens or

Published on: August 29th, 2003 Gerry Blackwell

Bright Idea

Outsourcing non-core business functions may make perfect sense for a company looking to reduce costs. But to the employees on the trading block, it's at best a source of high anxiety, at worst

Published on: August 14th, 2003 Gerry Blackwell

Travel Advisory

With the conflict in Iraq looming earlier this year, Vancouver-based travel management firm BTI Canada put its sophisticated IT systems on high alert. Then as the drums of war grew louder, BTI went

Published on: May 30th, 2003 Gerry Blackwell


It wasn't long after Rich Trivett started working in the pressure cooker of Silicon Valley in the early 1990s that the strain started getting to him. He was young, fresh out of the

Published on: May 7th, 2003 Gerry Blackwell

Back to the drawing board

Two years ago Carmine Bello chose a new software solution to run his successful mid-size company and drive it further along the path of e-commerce. Bello is founder and president of Permacharts Inc.

Published on: April 2nd, 2003 Gerry Blackwell

Where IT and business come together

Last year for Christmas, 611 Radio Shack stores across Canada got an early present that employees would probably have been just as happy to get later. On top of the usual seasonal craziness,

Published on: February 27th, 2003 Gerry Blackwell

Sending it offshore

We live in a Global Village, exactly as Marshall McLuhan predicted. And down at the village soukh you can buy goods cheap from all over the world — skills too. What you want

Published on: February 5th, 2003 Gerry Blackwell

Playing hardball with vendors

Rowena Liang, vice-president of IT and CIO at Vancouver City Savings & Credit Union (Vancity), is mad as hell at some of her software vendors and she's — well, she's probably going to

Published on: January 10th, 2003 Gerry Blackwell

What it’s worth

When FedEx Corp. CIO Rob Carter told Wall Street analysts earlier this year that just one of his company's Web-based applications — Web tracking of shipments — was delivering $25 million (U.S.) in

Published on: December 3rd, 2002 Gerry Blackwell

A life-line for Business

Business intelligence, a slightly tainted buzz phrase from the early 1990s, is supposedly making a big comeback — although some say it never went away and others insist that it never really arrived.

Published on: November 8th, 2002 Gerry Blackwell