Articles By Geoffrey Downey

CGI acquires claims management expertise

CGI Group Inc. says its acquisition of the Underwriters Adjustment Bureau Ltd. Tuesday will broaden the range of outsourcing services it can offer.Montreal-based CGI will pay $53 million for UAB, which provides claims

Published on: November 12th, 2002 Geoffrey Downey

Algonquin College adds to IP phone rollout

Algonquin College is planning to expand the IP communications infrastructure project it has underway with Cisco Systems.The Ottawa-based school installed 500 of Cisco's IP telephones in 2000 and added 500 more over the

Published on: November 11th, 2002 Geoffrey Downey

IT becomes heart of New Brunswick cardiac program

If New Brunswick wants to prove how well its home cardiac care program works, it can offer living, breathing proof.George Wood, 74, went into the New Brunswick Heart Centre (NBHC) in Saint John,

Published on: November 11th, 2002 Geoffrey Downey

Law firm to judge impact of Wi-Fi implementation

It probably won't cut it as a plot line for a David E. Kelley legal drama, but wireless technology might become a hit at a Toronto law firm.McMillan Binch LLP is running a

Published on: November 7th, 2002 Geoffrey Downey

Last mile investments far from payoff, analyst says

TORONTO -- If any telecom hardware vendors went to Jim Herbert's ""last mile"" presentation on Wednesday looking for some good news they were sorely disappointed.""No one is spending a lot of money on

Published on: November 6th, 2002 Geoffrey Downey

PC shipments fail to meet analyst expectations

Most PC vendors can expect a lump of coal in their stocking this Christmas, according to IDC Canada.According to the Toronto-based research company's third quarter (Q3) PC shipment estimates, the market shrank by

Published on: November 4th, 2002 Geoffrey Downey

Ontario pushes feds to expand DNA databank

TORONTO -- Two Ontario politicians want the federal government to drastically expand its criminal DNA databank, but the relevant technology questions remain unanswered.Attorney General David Young and Public Safety and Security Minister Bob

Published on: October 31st, 2002 Geoffrey Downey

Service New Brunswick: Drive for efficiency can backfire

FREDERICTON -- Behind the scenes efficiencies shouldn't be the priority as e-government systems are built, according to the vice-president of development for Service New Brunswick.""The focus should be providing more and more services

Published on: October 29th, 2002 Geoffrey Downey

Cognitive, process modelling could aid crisis efforts

ARLINGTON, Va. -- Just how well government agencies respond to future disasters may well depend on geeks and algorithms.According to Gwendolyn Campbell, senior research psychologist at the Naval Systems Air Command (Navair), two

Published on: October 28th, 2002 Geoffrey Downey

Database may offer evidence in U.S. sniper hunt

ARLINGTON, Va. -- The need to share information and intelligence has increased in post-Sept. 11, but experts at a public sector IT conference say technology isn't the major barrier to exploiting data.Thomas Carr,

Published on: October 24th, 2002 Geoffrey Downey

Expert urges allegiance, intelligence in IT teams

If your production and software development teams are fighting like cats and dogs don't worry, that's what you've paid them to do.During a Telelogic teleconference Gartner Research vice-president and research director Jim Duggan

Published on: October 23rd, 2002 Geoffrey Downey

Sun Life shines staffing deal on CNC Global

When it came time to merge two of Canada's largest financial services companies, they decided to stick to what they know best: making money.After Sun Life Financial Services of Canada Inc. acquired Clarica

Published on: October 21st, 2002 Geoffrey Downey

Maritime provinces awash with software piracy

The Yukon prevented an Atlantic province sweep of the top four spots in the latest study of national software piracy -- not that any of them are bragging about it. According to the

Published on: October 16th, 2002 Geoffrey Downey

Insurance firm extends 20-year relationship with CGI

When it's time to renegotiate its latest IT contract, a large insurance firm and an outsourcer will be celebrating their silver anniversary.CGI and Industrial Alliance Insurance and Financial Services Tuesday signed a five-year,

Published on: October 15th, 2002 Geoffrey Downey

Primus living LARG(Net)

Keeping the technological lines of communication open will be half the battle for a Canadian Internet service provider.Primus Telecommunications Canada Inc. has been chosen by London and Region Global Network (LARGNet) to provide

Published on: October 9th, 2002 Geoffrey Downey