Articles By Gary Hilson

Canada Life insures itself against telephony costs

One of Canada's largest insurance companies says it is reaping return on investment from Internet Protocol telephony.This fall Canada Life will continue its rollout of integrated voice and data infrastructure based on Cisco

Published on: June 25th, 2003 Gary Hilson

Promoting proper flow

There was a time when retailers only had to worry about listing their products in one annual catalogue and perhaps a weekly flyer, but with the advent of the Internet and various digital

Published on: June 24th, 2003 Gary Hilson

Manufacturing must invest in IT to survive

MISSISSAUGA, Ont. — Canadian manufacturers must invest in innovation if they are to remain competitive in a global market, but a strong dollar and slim profit margins could severely hamper their efforts, according

Published on: June 24th, 2003 Gary Hilson

Bruce Power plugs into knowledge management tool

When Christoph Michel joined Bruce Power 18 months ago as director of information technology, he was faced with a broad scope of challenges to address.""My role was to seek out ways to apply

Published on: June 23rd, 2003 Gary Hilson

U. of Alberta students prepare portal for Imagine Cup

Two University of Alberta students will represent Canada in a global competition showcasing .Net and Web services programming know-how.Dickson Wong and Mack Male, both Edmonton natives, are off to TechEd Barcelona to take

Published on: June 19th, 2003 Gary Hilson

Sklar Peppler gets comfy with Web tools

Sklar Peppler is saying goodbye to green screens. You could say it's magic. The Canadian furniture manufacturer is flipping the switch on a live beta test of an extranet for its retail customers

Published on: June 18th, 2003 Gary Hilson

Enbridge tightens expense pipeline

Tough economic times mean tighter budgets. and one area that's taking a hit these days is employee spending. But as Enbridge Inc. discovered, expense reports are a significant cost in themselves. In the

Published on: June 18th, 2003 Gary Hilson

Small investment, big return with online CRM

The Canadian arm of a multi-national manufacturer is leading the charge in the adoption of an online customer relationship management system. Omron Canada, a subsidiary of Japanese electronic components manufacturer Omron Corp., has

Published on: June 18th, 2003 Gary Hilson

Simplicity takes top billing for business users at BMO

Business managers and analysts at BMO Financial Group used to spend much of their time shoveling through printed reports, so when the organization decided it needed more timely access to information, the main

Published on: June 18th, 2003 Gary Hilson

IBI ups autonomic ante in WebFocus

CHICAGO — IBM started it, Microsoft has honed in on it and now Information Builders Inc. (IBI) has joined the autonomic computing fray. The New York-based firm, known for its enterprise business intelligence

Published on: June 18th, 2003 Gary Hilson

Manufacturing group urges IT investment to stay ahead

MISSISSAUGA, Ont. — Canadian manufacturers must invest in innovation if they are to remain competitive in a global market, but a strong dollar and slim profit margins could severely hamper their efforts, according

Published on: June 4th, 2003 Gary Hilson

Private lessons in mobility

A Toronto private school for girls may have a lesson to teach other organizations as to how best to incorporate mobile technology. ""There is a strong partnership between IT and curriculum,"" says Mary

Published on: May 26th, 2003 Gary Hilson

Canadian SME e-business growth stalled by a lack of IT skills: Report

A lack of broad technical expertise may be stalling the growth of e-business in Canadian small and medium enterprises, despite having the infrastructure in place to do it, according to a pair of

Published on: May 26th, 2003 Gary Hilson

Information Builders brings autonomics to WebFocus

CHICAGO — IBM started it, Microsoft is getting in on the action and now Information Builders is joining the autonomic computing melee.The New York-based firm, known for its enterprise business intelligence and real-time

Published on: May 20th, 2003 Gary Hilson

Spam faces the music

Most of the wired world has grown weary of e-mail invitations to enhance their manhood or buy a certificate allowing them to marry couples in Idaho, and the folks at Nettwerk Productions in

Published on: May 13th, 2003 Gary Hilson