Articles By Frank Abate

If technology does not drive business then where do VARs go from here?

Technology plays a big role in many companies today, but for ninety-eight per cent of employees it is transparent if you have good Technologists. Employees arrive at their workstations in the morning, they

Published on: February 26th, 2003 Frank Abate @itbusinessca

Vendors make VARs dazed and confused

Well 2003 has finally arrived. For the last few years, we have all been waiting for the next purchasing bubble, get those holiday trips ready this will be the year we all eat

Published on: January 29th, 2003 Frank Abate @itbusinessca

Behind the Week’s Headlines: Customer service is not a department

It doesn't matter who is involved or how it happens, but once a product leaves a warehouse, whenever, whichever, wherever, (as the Latin singer Shakira says) someone else is taking the responsibility for

Published on: December 18th, 2002 Frank Abate @itbusinessca

Tablet or Tableweight

This industry is scrounging for any bit of interesting or good news, so it just doesn't take much to get us going nowadays. The buzz in the biz right now is all these

Published on: December 4th, 2002 Frank Abate @itbusinessca

Behind the Week’s Headlines: Channel dumping, brokers and Ebay they all have their place in the market

What an industry we are involved in. Sometimes I am not even sure that we are in the technology business any longer, but rather inventory management. This has led to three trends in

Published on: November 13th, 2002 Frank Abate @itbusinessca

Behind the Week’s Headlines: Rumours circulate around Seanix, Supercom, and Synnex

Different companies with different focus, directions, methods and products to reach the channel. And yet all three at one time or another have been rumored to be experiencing problems or are about to

Published on: September 25th, 2002 Frank Abate @itbusinessca

Behind the Week’s headlines: Big blue, big brother

Sometime back I did an interview with someone I called Bill Gates and Microsoft: A benevolent dictator. That has turned out to be relatively accurate in the technology business whether we like it

Published on: September 11th, 2002 Frank Abate @itbusinessca

Y2K and SAP: It’s another fad

I remember the first time I heard about SAP. I asked myself: "What do the initials actually stand for?" This, of course, was because our customers were really talking about the company and

Published on: August 21st, 2002 Frank Abate @itbusinessca

Behind the Week’s Headlines: Corel challenges the market

Corel Corp.’s latest foray offering direct sales and services could be an interesting new direction for the company. It offers choice and added value for the customer, and that is really what our

Published on: August 7th, 2002 Frank Abate @itbusinessca

Behind the Week’s Headlines: Creative Accounting 101

One plus one equals three! Enron, Worldcom, now some murmurs and rumours from Xerox. Creative accounting seems to be a way of life in today’s market especially if it is big business. Or

Published on: July 24th, 2002 Frank Abate @itbusinessca