Articles By Brian Jackson

SP3 is out – consider upgrade to Vista, says analyst

With Microsoft releasing the final planned service pack for Windows XP it might be time for IT managers to once again consider making the inevitable migration to Windows Vista, says an analyst.Microsoft's week-long

Published on: May 8th, 2008 Brian Jackson

Global warming responsibilities lost on the Canadian ICT sector

Energy consumption is draining the bottom line, while heating up the eco-system, according to a new IDC study on the ICT industry's impact on global warming.The report, authored by Lawrence Surtees, recommends that

Published on: May 7th, 2008 Brian Jackson

FYI Internet slang nothing to LOL at

Young adults have become so accustomed to thumb-typing messages on their BlackBerrys and chatting over Instant Messaging (IM) programs that they've spawned an entirely new language variety that has started to crossover into

Published on: May 6th, 2008 Brian Jackson

Video revolutionizing call centre customer service, says Avaya exec

Everyone's had a bad experience with looking for help on the phone – navigating through confusing automated systems, being asked detailed questions about the product you're having trouble with, being put on hold

Published on: May 5th, 2008 Brian Jackson

Toronto company gets “top innovator” award for online collaboration tool

Jump to: video | image Toronto-based Octopz Inc. was voted the top innovator for its online collaboration software targeting creative professionals at an event this week. Twenty technology firms from coast to coast

Published on: May 2nd, 2008 Brian Jackson

Bouncy eyeballs vs. sticky eyeballs – tips on how to boost your online traffic and revenues

Many companies continue to struggle trying to make money off the number of eyeballs pointed at the Web. At the Canadian Innovation Conference in Toronto Wednesday, experts offered tips on how businesses here

Published on: May 1st, 2008 Brian Jackson

Protecting company data from the enemy within – experts show you how

Jump to: videoThe insider threat is the top security issue companies should be concerned about, say security experts from Plano, Texas-based Electronic Data Systems (EDS) Corp.Confronting this threat requires a smart combination of

Published on: May 1st, 2008 Brian Jackson

A million reasons why Canadians love the .ca domain

Having jumped the one million domains hurdle, the Canadian Internet Registration Authority (CIRA) now plans to campaign on the strength of a dot-ca address in a bid to boost market share in Canada,

Published on: April 30th, 2008 Brian Jackson

Canadian college turns virtual world creation into real business venture

Jump to: video | image This campus of Belleville, Ont.-based Loyalist College is different from most – it has a disco dance floor in the middle of a shark tank, and students fly

Published on: April 29th, 2008 Brian Jackson

Huge rewards await firms offering Canadians video online

Canadian Internet users increasingly want to use the Web to access their favourite video programs, a new survey reveals.Business opportunities abound for companies that can capitalize on those desires, experts suggest. Canadian Internet

Published on: April 28th, 2008 Brian Jackson

Automated subway cars, intelligent vehicle systems in TTC upgrade plan

On the day Toronto Transit Commission (TTC) workers gave warning of their intention to strike, chairman Adam Giambrone mused over replacing subway drivers with automated systems.But the city councilor wasn't brainstorming about ways

Published on: April 25th, 2008 Brian Jackson

EDS says offshoring great for profitability, promises to continue

Electronic Data Systems (EDS) Inc. says its outsourcing strategy is saving it big bucks and announced plans to continue with it through 2008.The off-shore labour continues to be cheap, and talent available overseas

Published on: April 23rd, 2008 Brian Jackson

How to bulletproof your IT systems from hacker attacks

To ensure the security of their IT network companies need to adopt a multi-layered approach, experts say.The strategy, they say, should take into account the fact that end users are now the main

Published on: April 21st, 2008 Brian Jackson

Canadian CIOs share creative ways of handling information avalanche

Nick Bontis wasn't totally surprised his two-year-old's first word was “Blackberry,” since the director of the Hamilton-based Institute for Intellectual Capital Research Inc. usually has one glued to his palm.The popularity of the

Published on: April 18th, 2008 Brian Jackson

A digital signature’s worth a thousand words, even in business

It wasn't unusual for noted environmentalist and multi-book author David Suzuki to take a pen and autograph the inside of a book cover. What was strange about it this time was he was

Published on: April 16th, 2008 Brian Jackson