We caught up with Terry Stuart, chief innovation officer at Deloitte, at Salesforce.com’s Dreamforce conference last month, and interviewed him in front of the world’s largest inflatable structure.

The topics coming up at the conference all hinged around organizational change. Implementing new cloud services and digital technology can lead to a more customer-focused company that carries a lot of efficiency benefits, but to achieve that you need to be able to have the right organizational structure to support it. Stuart explores how that can be achieved, and addresses these questions in this video:

  • What does it mean to be a Chief Innovation Officer?
  • How does an organization that wants to implement a major technology project achieve success?
  • How can the CMO and CIO collaborate and work together?
  • What changes must an organization make to address the trend towards mobile device usage?
  • Does a business need to have a dedicated mobile development shop?
  • What’s your top takeaway from Dreamforce?

 

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  • SavageNarce

    I have worked in a research environment, and somehow we managed to invent things without having a Chief Innovation Officer. How many more of these foolish titles will we have to endure? Will the trash collector become the Chief Disposal Officer? Will the poor boob who has to clean the washrooms become the Chief Sanitation Officer? And with so many Chief [Title] Officers around, when do we start seeing the Supreme Executive Officer or the Ultimate Financial Officer? It’s all getting a bit like living in a Gilbert and Sullivan operetta.