Bell brings enterprise-level UC to SMB market with Total Connect

Bell Canada is now delivering its unified communications service, Bell Total Connect, to small and medium-sized businesses in Ontario and Quebec, the telecommunications giant announced May 31. Previously available only to enterprises and

Published on: May 31st, 2016 Eric Emin Wood

Cisco to Spark collaboration with new multi-level service

San Jose, Calif.-based IT giant Cisco Systems Inc. has announced Cisco Spark, a new service that will deliver team messaging, meeting and phone call services from the cloud. Spark will invite users to log

Published on: December 9th, 2015 Eric Emin Wood

Twitter chat: Unified Communications

Updated 11:00 am E.S.T. We wrapped up another engaging Twitter chat on Unified Communications and the drive for collaboration. Channel experts from Rogers and Cisco joined us in examining the power of collaboration and importance

Published on: November 9th, 2015 Alex Down

Flexible work, always on access driving unified communications adoption

Unified communications isn’t new as a concept, but participants in a recent webinar heard that its vision is finally being realized – driven by substantive benefits for both users and business. The Enterprise

Published on: May 19th, 2015 Jeff Jedras

Four reasons why SharePoint beats Dropbox and Box.com for business collaboration

If, somehow, Shadow IT has found its way into your organization – and research indicates it probably has – there’s a good chance that it’s come in the form of a consumer-grade cloud

Published on: May 15th, 2015 Robert Dutt

The power of presence to your unified communications platform

Last post, we talked about session initiation protocol (SIP), the application level protocol that allows IP-based endpoints to find each other and connect. Its companions in the application level of the networking stack

Published on: May 13th, 2015 Dave Webb

Treating communications as data opens a world of collaborative possibilities

As new technology has brought forward new methods of communication, it has also introduced complexity and communications silos. By treating communications as data, unified communications can bring it all back together – and

Published on: May 11th, 2015 Jeff Jedras

What is Unified Communications?

In our tech-centric world, we have many ways to communicate with co-workers. There’s telephone, of course, -- cellular and land line – as well as email, but we also can chat via multiple

Published on: May 8th, 2015 Lynn Greiner

Are you getting the benefits of the next generation of Unified Communications?

The office is abuzz with connectivity — enabled by technology, VOIP and cloud-based solutions. This explosion in connectivity has merged disparate networks, desktop and mobile applications, video streaming, video conference calls (telepresence), and

Published on: April 24th, 2015 ITBusiness Staff

VMware finding market for virtualization with SMBs

SAN FRANCISCO – Virtualization: it’s not just for the enterprise anymore. VMware is taking virtualization to the small and medium-sized business (SMB) segment. About 40 per cent of the over 22,000 attendees at

Published on: August 28th, 2013 Jeff Jedras

IBM promises streamlined M2M communication with MessageSight

IBM Corp. said its MessageSight appliance will help organizations better manage communications between mobile devices and other machines connected to the corporate network. Unveiling MessageSight at the Impact 2012 conference here, Big Blue

Published on: May 2nd, 2013 Michelle Warren

Avaya more than doubles number of users supported by IP Office

In a sign of the importance of the small and medium business market, Avaya Inc. has increased the number of users supported by its IP Office unified communications suite and added new central

Published on: July 17th, 2012 Howard Solomon

Did first DDOS attack sink the Titanic?

When the RMS Titanic set sail on her maiden voyage from Southampton, England, to New York, on April 10, 1912, she was considered the ultimate passenger liner -- unparalleled in luxury, size and

Published on: April 13th, 2012 Sharon Gaudin

LG-Ericsson unveils unified communications box for SMBs

Korea-based LG-Ericsson hopes to capture a slice of Canada's small business unified communications (UC) market with the launch today of its iPECS-MG Business-Enabled Communication System.The hybrid console-based system delivers all the functionality of

Published on: January 24th, 2012 Nestor Arellano