Will CIOs become dinosaurs?

It's hard to believe that it was over 30 years  ago the word CIO was first mentioned. And yes during this period, the leadership and value that CIOs contributed to  organizations has changed

Share on LinkedIn Comment on this article Share with Google+ Published on: March 20th, 2013 Catherine Aczel Boivie

BYOD is not just about mobile devices

Many CIOs dismiss the BYOD (bring your own device) trend as little more than hype. When asked, they give the security issues as a reason for not offering BYOD.  The so-called "hype" trend

Share on LinkedIn Comment on this article Share with Google+ Published on: March 6th, 2013 Catherine Aczel Boivie

Customer service must be a deliberate strategy

By Francis Moran I had a conversation the other day with a senior executive at a company for which I occasionally do some consulting. The executive wanted my opinion on how his company handles warranty

Share on LinkedIn Comment on this article Share with Google+ Published on: January 25th, 2013 Francis Moran

Your Web site is a garbage dump, but you can clean it up

In the Disney movie Wall-E, a future Earth has been turned into a giant garbage dump, bursting with junk no one wants. That's what your Web site's content probably looks like, Brain Traffic

Share on LinkedIn Comment on this article Share with Google+ Published on: November 7th, 2012 Brian Jackson

SMBs don’t have time, money for social media

Canadian small and medium sized business (SMB) owners are too busy and cash-strapped keeping the ship afloat to dive into social media as a business tool, according to a new survey by ITBusiness.ca

Share on LinkedIn Comment on this article Share with Google+ Published on: October 21st, 2011 Christine Wong

First steps for using social media for business

It's easy to get started doing social media - maybe a little too easy. Thanks to the easy sign-up offered by social networking sites Facebook, Twitter, LinkedIn, etc., most Canadians now have at

Share on LinkedIn Comment on this article Share with Google+ Published on: February 11th, 2011 Brian Jackson

SMB 2.0: using technology strategically, not tactically

There are two types of small businesses in Canada – those that spend on IT in a reactionary way to meet operational needs, and those that plan out strategically what business solutions they'll

Share on LinkedIn Comment on this article Share with Google+ Published on: December 23rd, 2010 Brian Jackson

Toronto firm gets small businesses focused with a SLAP

Jennifer Ettinger just asks one question when she's trying to hone her business strategy – What Would Gaye Do?The founder of FitYourStyle.com, a lifestyle Web site for women, does have more than one

Share on LinkedIn Comment on this article Share with Google+ Published on: June 5th, 2009 Brian Jackson

Five SAP strategies to understand before committing

Installing SAP applications is no picnic. Employees who are capable of deploying and maintaining SAP software are in high demand and practically form a whole profession by themselves. SAP, which built its reputation

Share on LinkedIn Comment on this article Share with Google+ Published on: May 9th, 2008 Jon Brodkin

Beefy BI apps threaten to squash Excel

More powerful business intelligence tools are threatening the dominance of Microsoft's Excel in the workplace but industry experts say it's too early to write off the venerable spreadsheet yet."I think BI ubiquity will

Share on LinkedIn Comment on this article Share with Google+ Published on: October 19th, 2007 Nestor Arellano

Product names and the people who hate them

Coca-Cola, Nike, McDonald's, IBM – all solid brand names which despite strong customer connections saw at one time or another the need for an image makeover.For most companies seeking to shore up sagging

Share on LinkedIn Comment on this article Share with Google+ Published on: September 28th, 2007 Nestor Arellano