Ottawa-based MediaMiser has released two new media monitoring and social media analysis products targeted at the small and medium-sized enterprise space -- MediaMiser Snap and MediaMiser Team – to help companies learn more
Toronto-based start-up Engagio has announced several key enhancements to its Social Inbox offering that aims to make the platform a tool for social conversation search and discovery. Launched early in 2012, Engagio began
With the growing popularity of using social networking strategies to engage customers, more and more small and medium businesses (SMBs) are cultivating brand communities in multiple social networking sites. The trend, according to
By Alexandra Reid Monitoring social media is like drinking from a fire hose. If you don’t abridge the flow, you will get washed away. As a community manager, I have an intimate understanding
