ASC pleased by ad industry’s compliance with online regulations so far: report

The Canadian advertising industry is doing a good job of implementing new industry regulations for online interest-based advertising (IBA), according to a new report by Advertising Standards Canada (ASC). In its first-ever accountability

Published on: December 18th, 2015 Eric Emin Wood

The benefits of single sourcing connectivity

Connectivity is crucial to many modern businesses. Whether it’s desk phones, mobile phones, or high speed Internet access, these connections are how businesses find, sell to, service, and support customers. But for businesses,

Published on: April 2nd, 2015 Robert Dutt

Four things your business can do with LTE

I don’t want to betray my age, but I remember a time when the list of cellular phone capabilities was: 1) Make mobile phone calls; and 2) Receive mobile phone calls. The Enterprise

Published on: April 2nd, 2015 Dave Webb

Where your phone can’t go with you

In metropolitan areas, we're spoiled by the wealth of cellular coverage available. We have both local carriers and national carriers, all of whom blanket population centres with signal. The Enterprise Connectivity Series Future-proofing

Published on: April 2nd, 2015 Lynn Greiner

Four worry-free roaming tips for your road warriors

Businesses can’t afford to have their travelling employees go off the grid. When travelling abroad though, accessing the Internet can be a challenge, from slower connections and pricey roaming charges to a greater

Published on: April 2nd, 2015 Jeff Jedras

Can you trust Canadian ISPs with your privacy?

A new report from Open Media warns you should think twice before trusting Canadian Internet providers with your privacy, warning our ISPs are falling short on being transparent about how they protect their

Published on: March 13th, 2015 Nestor Arellano

Rogers, Quovim C3 bringing new possibilities to call centres with multi-channel communications

Cloud-based contact centre technology and multi-channel communications is opening new efficiencies for call centre operators and agents, says a solution provider helping to bring the technology to market with Rogers Communications. Montreal-based Quovim

Published on: February 26th, 2015 Jeff Jedras

Bell remains most complained-about service provider in annual report

A new wireless code put into effect by the Commission for Radio-television and Telecommunication Services (CRTC) may be helping fewer Canadians feel frustration with their wireless service providers, a new report indicates. The

Published on: November 4th, 2014 Brian Jackson

Hurdles remain to digital wallet dream in Canada: panel

Canada might be a market with the ideal conditions for digital wallets to see widespread usage, but there's still some major hurdles to be overcome before consumers can really opt to leave their

Published on: June 11th, 2014 Brian Jackson

Wireless incumbents see lower customer satisfaction ratings than new entrants: survey

The Canadian Radio-television and Telecommunications Commission's (CRTC) new wireless code that came into effect at the end of 2013 is having a positive impact on overall Canadian satisfaction with their wireless provider, according

Published on: May 8th, 2014 Brian Jackson

Rogers launching $9.99-a-day data plan for international roaming

Rogers Communications Inc. has launched a new set of international roaming plans – and one of them is a plan for around $9.99 per day for data. In an announcement today, Rogers said

Published on: April 15th, 2014 Candice So

CIBC and Telus roll out mobile payments app

About a year and a half after CIBC first announced it was launching a mobile payments app with Rogers Communications Inc., the bank is now doing the same thing for Telus Mobility customers

Published on: February 4th, 2014 Candice So

Wind cuts U.S. roaming rate down to $15 per month, unlimited

If you're heading south of the Canada-U.S. border any time soon, Wind Mobile has a proposition for you - a $15 per month fee for unlimited data, voice, and text anywhere across the

Published on: January 30th, 2014 Candice So

Wind Mobile drops out of 700 MHz spectrum auction

Wind Mobile has confirmed it’s dropping out of Tuesday’s wireless spectrum auction, leaving just 10 bidders to vie for the licenses to operate within the coveted 700 megahertz spectrum. One day before the

Published on: January 13th, 2014 Candice So