It’s official – Android Pay is coming to Canada

The thousands of Canadian Android faithful who have no doubt gazed in envy at their iPhone-wielding rivals using Apple Pay at their favourite retailers had their prayers answered today, as Google Inc. officially

Published on: May 18th, 2017 Eric Emin Wood

How many customers expect a ‘premium’ retail experience? The answer may surprise you

That the majority of retail purchases are driven by impulse decisions is nothing new, but as a new infographic from Cisco Systems Inc. demonstrates, the degree to which delivering an omni-channel experience across

Published on: May 8th, 2017 Eric Emin Wood

Now you can buy vending machine snacks using your phone, thanks to Mastercard

Consumers who consider fishing for change, or even a credit card, too cumbersome a price to pay for a vending machine treat will love Mastercard Inc.'s newest mobile payments partner. Starting this week,

Published on: May 3rd, 2017 Eric Emin Wood

Apple to launch worldwide educational initiative at retail stores

May is usually known for sprouting flowers from April showers, but this year's bloom will be accompanied by art, design, photography, and coding lessons if Apple Inc. has anything to say about it.

Published on: April 25th, 2017 Eric Emin Wood

New Microsoft Dynamics updates include LinkedIn integration, retail enhancements

As businesses increasingly digitize their operations both onstage and behind the scenes, the challenge arises of making sure they grow in the right direction – and Microsoft Corp. would like to help. The

Published on: April 25th, 2017 Eric Emin Wood

Let your online customers check out in two steps with Shopify Pay

Few steps in the online shopping process annoy consumers more than the number of fields they need to fill out before confirming their order - so Shopify Inc. has decided to replace it

Published on: April 24th, 2017 Eric Emin Wood

Yelp acquires Toronto-based marketing startup Turnstyle Analytics

San Francisco-based Yelp Inc. will soon be able to help its small and medium-sized business (SMB) clients offer their customers free Wi-Fi that doubles as a marketing platform, thanks to its recent acquisition

Published on: April 6th, 2017 Eric Emin Wood

Lowe’s Canada exploring virtual reality for home improvement

Home renos could be the next industry to be infiltrated by virtual and augmented reality (VR and AR) technology. Home improvement giant Lowe’s Canada, through its Innovation Lab, has announced Holoroom How To,

Published on: April 4th, 2017 Mandy Kovacs

PayPal releases mobile app for SMBs

Today's customers often use their mobile devices to seek out businesses, place orders, and pay for their services - so shouldn't business owners use their mobile devices to manage and pay the workers

Published on: March 30th, 2017 Eric Emin Wood

Four fresh innovation tips Canadian retailers can steal from the food industry

We all have to eat. Our constant craving drove Canada’s grocery and restaurant sectors to combined sales of $217 billion last year. Like every other industry on this planet, food retailing is being disrupted by

Published on: March 10th, 2017 Christine Wong

Open your online store to international customers with Stripe’s new offering

Online businesses in Canada can now accept payments in more than 130 currencies from anywhere in the world, thanks to San Francisco-based fintech startup Stripe. Last week the company launched a multicurrency service

Published on: March 6th, 2017 Eric Emin Wood

Retailers rejoice: Mastercard bringing mobile ordering platform to Canada

Mastercard Inc. announced at Mobile World Congress this week that it would be expanding its mobile ordering and payment platform, Qkr! with Masterpass, to six new markets including Canada. Aimed at retailers in

Published on: March 2nd, 2017 Eric Emin Wood

Why eBay’s leading the charge to increase Canada’s de minimis threshold

Note: Updated on Feb. 22 to incorporate comments from the Retail Council of Canada. Few business expenses annoy Sudbury, Ont.-based eBay store owner Christine Deslauriers more than the import fees she's forced to

Published on: February 21st, 2017 Eric Emin Wood

Streamline and support your customer service teams with Salesforce’s new AI platform

Salesforce.com is using artificial intelligence (AI) to add an ounce of prevention to customer service. This week the San Francisco-based customer relationship management (CRM) giant released Service Cloud Einstein, a new platform that

Published on: February 15th, 2017 Eric Emin Wood