Macy’s hires a new personal shopping assistant for customers – IBM’s Watson

A visitor to Macy's in Portland, Ore. or Miami, Fla. can now have their mobile device act as their personal shopping assistant, thanks to a joint venture between the 157-year-old retailer; cloud-based customer

Published on: July 21st, 2016 Eric Emin Wood

Expensify takes first step in quest to eliminate the world’s receipts

Expensify's war against paper continues, as the accounting software company announced a new digital receipt feature this week. Released on July 13, ReceiptBurner allows the San Francisco-based firm's business customers to export purchase

Published on: July 14th, 2016 Eric Emin Wood

How Pokémon Go is helping small businesses catch ’em all

After learning how they can take advantage of Pokémon Go, small businesses might be looking forward to the official Canadian release of Nintendo's wildly popular augmented reality game even more than nostalgic millennials.

Published on: July 13th, 2016 Eric Emin Wood

New Moneris offering automates foreign currency purchases for Canadian retailers

Merchants using Toronto-based Moneris Solutions Corp. point of sales (POS) will have a new feature to help customers visiting from across the border this long weekend, as the payments processor launches its new Dynamic Currency Conversion

Published on: June 29th, 2016 Eric Emin Wood

Movies aren’t Cineplex Entertainment’s only business

Digital menu displays probably aren't the first product that comes to mind when you think of Canadian film exhibitor Cineplex Entertainment Inc. - or the second, or third. Yet for more than a

Published on: June 23rd, 2016 Eric Emin Wood

Survival of bricks-and-mortar among B2B firm’s 4 predictions for retail’s future

For years, the narrative in retail has followed the rise of online shopping at the expense of physical stores, but according to a new study the growth of online commerce has hit a plateau,

Published on: June 9th, 2016 Eric Emin Wood

Go digital or die, Sephora’s expat CEO tells Canadian retailers

As someone who is waging a retail war in the United States, Calvin McDonald wants his fellow Canadians to show the same fighting spirit here north of the border. As president and CEO

Published on: June 1st, 2016 Christine Wong

The Beer Store replaces ‘Beer Wall’ with digital kiosks

With the May 24 weekend that is the unofficial kickoff to summer having just passed us by, many Ontarians likely had their first encounter with The Beer Store's new digital approach to browsing

Published on: May 24th, 2016 Brian Jackson

NetSuite gives retailers a leg up with new offerings

San Jose, Calif. – NetSuite Inc. is making it easier for brick-and-mortar retailers to delight their Internet-savvy customers. During this week’s SuiteWorld conference the cloud software giant released a retail apparel edition that,

Published on: May 19th, 2016 Eric Emin Wood

NetSuite launches new billing software ‘SuiteBilling’, updates Oneworld

San Jose, Calif. - Cloud software firm NetSuite Inc. announced a slew of new products and updates on Tuesday, including a new billing offering and a significant update for its popular OneWorld platform, during

Published on: May 17th, 2016 Eric Emin Wood

Sport Chek opens hi-tech flagship store in Vancouver

Sport Chek has opened a new flagship store on Robson street in Vancouver, B.C. designed to engage athletes and entice customers with a high-tech approach to retail. The Vancouver opening marks the fifth Canadian

Published on: May 13th, 2016 Jackie Atkins

How shoe retailer Aldo digitized its retail efforts with SAP Hybris

It might be an icon in the world of footwear, but until recently Montreal-based Aldo Group didn't have much of a digital footprint: by the company's own admission, its previous iCongo servers were

Published on: May 10th, 2016 Eric Emin Wood

Increase employee engagement by giving them a SoapBox to stand on

Like many in the manufacturing sector, the majority of workers employed by dairy giant Parmalat Canada receive hourly wages – not the greatest recipe for an engaged workforce, Scott Goodman, the company’s vice-president

Published on: May 5th, 2016 Eric Emin Wood

Canadian Tire’s $400 million drive to shift gears as a clicks-and-bricks retailer

This is not your grandfather’s Canadian Tire. An augmented reality catalogue. Virtual reality store displays. A gaming lab. And a fitness obsessed tech genius based in the Ukraine. They're all part of a push

Published on: April 22nd, 2016 Christine Wong