Staples developing commercial drone delivery service with Vaughan-based firm

Commercial drone delivery could arrive sooner than you think, if the Canadian arm of Staples Inc. has its way. On Tuesday, the office supply giant announced that it was collaborating with Vaughan, Ont.-based

Published on: November 30th, 2016 Eric Emin Wood

Deloitte: Canadian retailers are losing the omnichannel war against U.S. rivals

Canadian retail’s slow adoption of mobile and analytics technology is magnifying the growing threat it already faces from U.S. competitors, new research suggests. According to the 2016 Omnichannel Customer Experience Index just released by

Published on: November 29th, 2016 Christine Wong

Walmart Canada tests 3D printed products in time for Christmas

Many of us would love to create the perfect unique gift for family and friends at Christmas, but if you’re not crafty or can’t knit a sweater to save your life, perhaps 3D

Published on: November 25th, 2016 Gary Hilson

Black Friday is for the kids, SAS Canada finds

It looks like most Canadians are still doing a lot of their Christmas shopping in-store, but digital technology is shaping the expectations they have for their bricks-and-mortar experiences, a new report by SAS

Published on: November 24th, 2016 Gary Hilson


Crashing apps could cost retailers millions on Black Friday, Apteligent says

If your business has a Black Friday or Cyber Monday sale that relies on a smartphone app to reach mobile consumers, you have millions of reasons to make sure it's in good working order.

Published on: November 23rd, 2016 Eric Emin Wood

First Google Shop opens in Toronto Best Buy tour

TORONTO - The first of many Google Shops has opened in Toronto, and we were on hand to check out Google's new retail space in Best Buy locations across North America. At the

Published on: November 21st, 2016 Alex Radu

Consumers still prefer using cash to buy – for now: Payments Canada

Cash continues to be the preferred method of payment for the majority of Canadians, but its popularity isn't worth much. According to Payments Canada's latest "Canadian Payment Methods and Trends" report, released Thursday,

Published on: November 17th, 2016 Eric Emin Wood

Antoine Azar’s Thirdshelf unlocks the power of marketing automation for independent retailers

One of Antoine Azar’s favourite moments comes when he sees the light bulb click on in the head of his customer, usually some time around when the co-founder and chief technology officer of

Published on: November 16th, 2016 Brian Jackson

Bricks-and-mortar continues to play a role in holiday shopping, Accenture finds

More Canadians than ever will be doing their holiday shopping online this year, but the majority still plan to visit physical stores, a new survey by consulting firm Accenture PLC has found. According

Published on: November 14th, 2016 Eric Emin Wood

Lazaridis Institute to help 10 Canadian tech startups scale up

Ten of Canada's most promising tech startups are getting a leg up as they seek to become the next Shopify Inc., thanks to Wilfred Laurier University's Lazaridis Institute, the school announced Thursday. The

Published on: October 27th, 2016 Eric Emin Wood

Online sales, mobile traffic expected to rise this holiday season: Adobe

It's going to be another jolly holiday season for Canada's online retailers, according to the latest holiday shopping predictions by Adobe Systems Inc. The company's Digital Insights division expects Canadians to spend around

Published on: October 27th, 2016 Eric Emin Wood

Number of digital coupons issued likely to exceed 360 billion by 2021, Juniper says

Long after Groupon's heyday, the number of digital coupons being issued is higher than you might think - and it keeps going up. In fact, thanks to retailers' commitment to providing a personalized

Published on: October 24th, 2016 Eric Emin Wood

Now Shopify clients can use Facebook Messenger to convert chats into sales

Shopify clients who use Facebook Messenger to reach out to customers will be happy to know they can now use the popular instant messaging app to facilitate purchases too. Starting this month, the

Published on: October 17th, 2016 Eric Emin Wood