Four fresh innovation tips Canadian retailers can steal from the food industry

We all have to eat. Our constant craving drove Canada’s grocery and restaurant sectors to combined sales of $217 billion last year. Like every other industry on this planet, food retailing is being disrupted by

Published on: March 10th, 2017 Christine Wong

Open your online store to international customers with Stripe’s new offering

Online businesses in Canada can now accept payments in more than 130 currencies from anywhere in the world, thanks to San Francisco-based fintech startup Stripe. Last week the company launched a multicurrency service

Published on: March 6th, 2017 Eric Emin Wood

Retailers rejoice: Mastercard bringing mobile ordering platform to Canada

Mastercard Inc. announced at Mobile World Congress this week that it would be expanding its mobile ordering and payment platform, Qkr! with Masterpass, to six new markets including Canada. Aimed at retailers in

Published on: March 2nd, 2017 Eric Emin Wood

Why eBay’s leading the charge to increase Canada’s de minimis threshold

Note: Updated on Feb. 22 to incorporate comments from the Retail Council of Canada. Few business expenses annoy Sudbury, Ont.-based eBay store owner Christine Deslauriers more than the import fees she's forced to

Published on: February 21st, 2017 Eric Emin Wood

Streamline and support your customer service teams with Salesforce’s new AI platform

Salesforce.com is using artificial intelligence (AI) to add an ounce of prevention to customer service. This week the San Francisco-based customer relationship management (CRM) giant released Service Cloud Einstein, a new platform that

Published on: February 15th, 2017 Eric Emin Wood

More than 90% of online shoppers aren’t planning to buy anything either

It's a well-documented fear among bricks-and-mortar retailers that many of the future customers who walk through their doors are "showrooming" - examining something they'd like to buy in the real world before purchasing

Published on: February 10th, 2017 Eric Emin Wood

West coast skin care company leverages cloud to support U.S. expansion

Expanding into new markets is a challenge in and of itself, but when it’s a complex business and your financial management software can’t keep up, it’s time to make some changes. Vancouver-based Skoah

Published on: February 2nd, 2017 Gary Hilson

New Square services allow retailers to save payment information both in-store and online

For years, a major advantage online retailers have wielded over their bricks-and-mortar brethren is an ability to save their customers' payment information - until now. Today, San Francisco-based Square Inc., a financial services,

Published on: January 25th, 2017 Eric Emin Wood

New Adobe software features help retailers deliver a more personalized experience

Today's customers are more connected - and have higher expectations - than ever before, and Adobe Systems Inc. wants to help retailers meet their demands. On Tuesday the company unveiled a series of

Published on: January 18th, 2017 Eric Emin Wood

Generation Z doesn’t prefer to shop online

Generation Z doesn't prefer to just shop online, making the in-store experience still a vital part of the business. Despite what you'd think, the first digitally native generation actually prefers to shop at

Published on: January 13th, 2017 Alex Radu

Turn your shelving price stickers into a data gathering tool with shelfPoint

Retailers and brands already have access to intelligent packaging and intelligent labels for their products - so they might as well have intelligent shelves to stock them on. That appears to be the

Published on: January 12th, 2017 Eric Emin Wood

I now have a 3D-printed figurine of myself – and you can order one too!

If nothing else, Artec 3D certainly knew how to grab my attention. Before I took off to San Diego to attend this year's Adobe MAX conference, I received the following message in my

Published on: December 20th, 2016 Eric Emin Wood

Pinterest brings “Promoted Pins” service to Canada

Pinterest wants to help Canadian business owners have a happier holiday season. Starting this month, the San Francisco-based retail and activity listing site/mobile app is inviting Canadian businesses to purchase "Promoted Pins," two

Published on: December 14th, 2016 Eric Emin Wood

Could Amazon’s ‘cashier-free’ grocery store be the future of retail?

Have you ever wanted to walk out of the grocery store without paying? Now you can - sort of. Amazon Inc. has opened a new grocery store in its hometown of Seattle without

Published on: December 6th, 2016 Alex Radu