Online sales, mobile traffic expected to rise this holiday season: Adobe

It's going to be another jolly holiday season for Canada's online retailers, according to the latest holiday shopping predictions by Adobe Systems Inc. The company's Digital Insights division expects Canadians to spend around

Published on: October 27th, 2016 Eric Emin Wood

Number of digital coupons issued likely to exceed 360 billion by 2021, Juniper says

Long after Groupon's heyday, the number of digital coupons being issued is higher than you might think - and it keeps going up. In fact, thanks to retailers' commitment to providing a personalized

Published on: October 24th, 2016 Eric Emin Wood

Now Shopify clients can use Facebook Messenger to convert chats into sales

Shopify clients who use Facebook Messenger to reach out to customers will be happy to know they can now use the popular instant messaging app to facilitate purchases too. Starting this month, the

Published on: October 17th, 2016 Eric Emin Wood

Aldo CIO crafts a ‘customer-first’ digital transformation at the shoe retailer

It’s gotta be the shoes. That’s the motto of another shoe company. For Montreal-based shoe and accessory retailer Aldo Group, CIO Lance Martel has a different motto - it’s gotta be the customer.

Published on: October 12th, 2016 Brian Jackson

Aldo’s tour through the customer journey at Dreamforce

The Montreal-based shoe retailer has innovated its business to connect the e-commerce experience to the in-store experience with the help of a few key pieces of technology. We take a look at how

Published on: October 10th, 2016 Brian Jackson

Canada Post announces up to 40% shipping discount for Shopify customers

Canada Post might not have a reputation as the most tech-savvy company around, but it knows a good opportunity when it sees one. The venerable 150-old mail carrier - which, strike threats and

Published on: September 23rd, 2016 Eric Emin Wood

It’s official – Pokémon Go really does help small businesses catch ’em all [infographic]

By now, it's common knowledge that small businesses, particularly retailers near so-called "PokéStops," can use mobile game phenomenon Pokémon Go to increase foot traffic - but now Slant Marketing has the numbers to

Published on: September 13th, 2016 Eric Emin Wood

How the LCBO launched its ecommerce site in less than 12 months

Making it equally convenient for online shoppers in Moosonee, Thunder Bay, and Toronto to order Pelee Island Pinot Noir from the Liquor Control Board of Ontario (LCBO) was certainly harder than adding a

Published on: August 7th, 2016 Eric Emin Wood

Pokémon Go reminds us that mobile channel is a driver of online and offline traffic

While sitting down with a friend at a bar over this weekend, our server saw our smartphones on the table and asked if we were playing Pokemon Go. When I replied that I

Published on: July 25th, 2016 Brian Jackson

Macy’s hires a new personal shopping assistant for customers – IBM’s Watson

A visitor to Macy's in Portland, Ore. or Miami, Fla. can now have their mobile device act as their personal shopping assistant, thanks to a joint venture between the 157-year-old retailer; cloud-based customer

Published on: July 21st, 2016 Eric Emin Wood

Expensify takes first step in quest to eliminate the world’s receipts

Expensify's war against paper continues, as the accounting software company announced a new digital receipt feature this week. Released on July 13, ReceiptBurner allows the San Francisco-based firm's business customers to export purchase

Published on: July 14th, 2016 Eric Emin Wood

How Pokémon Go is helping small businesses catch ’em all

After learning how they can take advantage of Pokémon Go, small businesses might be looking forward to the official Canadian release of Nintendo's wildly popular augmented reality game even more than nostalgic millennials.

Published on: July 13th, 2016 Eric Emin Wood

New Moneris offering automates foreign currency purchases for Canadian retailers

Merchants using Toronto-based Moneris Solutions Corp. point of sales (POS) will have a new feature to help customers visiting from across the border this long weekend, as the payments processor launches its new Dynamic Currency Conversion

Published on: June 29th, 2016 Eric Emin Wood

Movies aren’t Cineplex Entertainment’s only business

Digital menu displays probably aren't the first product that comes to mind when you think of Canadian film exhibitor Cineplex Entertainment Inc. - or the second, or third. Yet for more than a

Published on: June 23rd, 2016 Eric Emin Wood