With Skipmenu, you can press 1 to speak with a robot, or your touchscreen to reach an actual person

Whether it's automated menus, offshore attendants, or faulty voice recognition software, consumers and business users alike have an embarrassment of riches to choose from when railing against customer service. But what if we

Published on: August 10th, 2016 Eric Emin Wood

Daisy or daffodil? Soon your smartphone could tell you

If you find you can never quite remember the names of all the wildflowers growing along your cottage road - or for that matter, what's growing in your backyard garden - they may

Published on: July 26th, 2016 Brian Jackson

Walmart Canada launches shopping app as mobile becomes biggest traffic-driver

Ask Rick Neuman, executive vice-president of technology and ecommerce at Walmart Canada what his favourite feature of the retailer's new mobile app is, and he'll tell you it's the "favourites list." At one

Published on: July 21st, 2016 Brian Jackson

Mobile app development is growing, can enterprises keep up?

Gartner predicts that by the end of 2017, market demand for mobile app development services will grow at least five times faster than internal IT organizations' capacity to deliver them. According to The

Published on: June 24th, 2016 Tamer Marzouk

Your mobile apps are sluggish in the summer heat, too

The same humid air that slows down your morning jog over the summer slows down your apps too, according to mobile research firm Apteligent, Inc. Despite the many advanced and/or questionable functions provided

Published on: May 26th, 2016 Eric Emin Wood

With ‘The Rock Clock’ it doesn’t matter if you don’t want to get up in the morning

If you enjoyed Shaq’s voiceover stint with Waze, then you’ll be delighted with Dwayne "The Rock" Johnson’s latest tech venture. Johnson has released a motivational alarm clock app called "The Rock Clock," and it

Published on: May 4th, 2016 Jackie Atkins

Tax filing made a ‘snap’ with new photo-based mobile app

If you find you're typically well past deadline in filing your taxes because you hate the work of scribbling numbers into forms, a new app from Edmonton-based Snapfile Inc. might be for you.

Published on: March 1st, 2016 Brian Jackson

What feedback apps will work best in your business?

Of all the mobile apps developed that impact human resources departments, the ones that have potential to reinvent standard HR protocols are the feedback apps. Somehow these apps are starting to take over

Published on: February 17th, 2016 Roz Bahrami

Yahoo looks to woo mobile marketers with its ‘currency of data’

It was while sitting in a plane on the tarmac that Leo Polanowski, head of sales specialist and account management for Yahoo Inc., observed just how empowered consumers can be when they have

Published on: January 26th, 2016 Brian Jackson

Backstage with Ritesh Kotak, Toronto Police Services [Technicity]

ITWC partnered with the City of Toronto to co-host Technicity on Dec. 3, 2015. The day brought together leadership within the organization of the city, Toronto's technology leaders, and influencers from elsewhere to

Published on: January 22nd, 2016 Brian Jackson

Backstage with Gabriel Woo, VP of innovation at RBC [Technicity]

ITWC partnered with the City of Toronto to co-host Technicity on Dec. 3, 2015. The day brought together leadership within the organization of the city, Toronto's technology leaders, and influencers from elsewhere to

Published on: January 19th, 2016 Brian Jackson

3 things you should know about purchasing HR apps

Sooner or later every human resources professional purchases a mobile app and is bitterly disappointed with it. We blame ourselves for lack of sufficient research, we blame the maker for producing a lemon,

Published on: December 28th, 2015 Roz Bahrami

Canadian app platform wins spot in Jaguar Land Rover dashboards

A Canadian app platform that specializes in delivering apps over the air will be doing so directly into car dashboards after Jaguar Land Rover announced that it is the cloud app provider for

Published on: November 17th, 2015 Brian Jackson

Software can simplify 360 Degree Feedback process

Few things evoke more groans from corporate managers than the realization that once again it is time for the 360 Degree Feedback processes. Nobody doubts the important of taking stock of the talent

Published on: November 10th, 2015 Roz Bahrami