Why Microsoft owes users an apology over Windows 7

Should Microsoft include an "in-place" Windows XP upgrade mechanism with Windows 7 so that users keep their settings and apps? That's the question burning its way through the blogosphere this week.Some have argued

Published on: February 11th, 2009 Randall Kennedy

How to get free Vista support, one-on-one coaching from Microsoft

"Frankly, they pick up the phone!" It's one of the most basic aspects of customer support. Yet, according to some help desk users, it seems to be an almost forgotten skill. But when

Published on: February 10th, 2009 Lee Rickwood

Smart project management helps Canadian firms save time, money, labour

Canadian businesses are using new strategies and tools to effectively manage projects and slash costs in these tough times, industry insiders say.Enterprise project management (EPM) applications are helping firms to effectively align dwindling

Published on: February 10th, 2009 Nestor Arellano

Free service helps small businesses get big benefits from Microsoft Office

We know that change affects different people differently. And we understand that working together in the face of constant change is better than in working separately.Small business owners in particular can benefit from

Published on: February 10th, 2009 Lee Rickwood

How to tweak Vista to look and act like Windows 7

Let's be realistic: Windows 7 is pretty much going to be like Windows Vista with a fresh coat of UI paint and a few needed bug fixes. Granted, some of the new interface

Published on: February 6th, 2009 Rick Broida

How to foil 92 per cent of Microsoft Windows bugs

Nine of out 10 critical bugs reported by Microsoft Corp. last year could have been made moot, or at least made less dangerous, if people ran Windows without administrative rights, a developer of

Published on: February 6th, 2009 Gregg Keizer

Ex-staffer says Microsoft stole his technology, using lawsuit to shut him up

The former Microsoft Corp. employee accused of stealing company information is disputing Microsoft's version of events, saying the lawsuit against him is "a desperate attempt" to force him to abandon a patent-infringement case."Microsoft's

Published on: February 3rd, 2009 Gregg Keizer

Why XP shops should plan their Windows 7 upgrade right now

An XP-to-Vista migration may not be in the cards for everybody, but at this point, the jump to Windows 7 is inevitable for XP users.A recent report from IT research firm TAC (The

Published on: January 28th, 2009 Shane O'Neill

Facebook creams MySpace in popularity battle

The pioneer of the social networking phenomenon has been totally overshadowed as Facebook Inc. recorded almost double the number of global visitors in December than longtime leader MySpace.com Inc.Facebook, once thought of as

Published on: January 27th, 2009 Sharon Gaudin and Juan Carlos Perez

Will Windows 7 oust Linux on Netbooks?

Possibly Microsoft's most important strategic goal for Windows 7, in addition to redeeming the brand damage done by Windows Vista, is to dominate netbooks, now the fastest selling segment of the PC market.

Published on: January 27th, 2009 Jeff Radecki

Forget Windows 7

Windows 7 may be building up some hype with its beta release, but as plenty of PC users will tell you, sometimes newer isn't better. Many PCs simply don't have the horsepower to

Published on: January 27th, 2009 Preston Gralla and Dave Methvin

How Microsoft’s

Microsoft would have to come up with as much as $8.5 billion to settle accounts with the customers affected by its 2006 "Vista Capable" marketing program, according to documents unsealed by a federal

Published on: January 26th, 2009 Gregg Keizer

Microsoft to cut 5,000 as income falls

The company made a net profit of US$4.17 billion on revenue $16.6 billion in the quarter.Software client revenue fell 8 percent, as PC sales slumped and buyers turned to low-cost netbooks. Annual software

Published on: January 22nd, 2009 Peter Sayer

How to protect your PC from the biggest worm attack in years

Security experts say it's the biggest worm attack in years, call it "amazing" and report that it infected nearly nine million PCs in just two weeks.Downadup is downright nasty. And that's even before

Published on: January 22nd, 2009 Gregg Keizer