Businesses who collect their customers’ data online need to be clear and transparent in their privacy policies or risk breaking privacy laws, says Jennifer Stoddart, the federal privacy commissioner. From May 6 to
What do Canadians want from their banks? According to networking vendor Cisco Systems’ Customer Experience Report on retail banking, they want more privacy, more security and more personalized service. And probably fewer egg
Think of a Web developer's control over the Internet as the same sort of control a player has over their virtual landscape in Sim City. The world is literally in the palm of
A Toronto-based firm has launched a new service that will allow companies to confirm the identity of their employees and customers using smartphones and third-party profiles, while keeping privacy in tact. SecureKey Technologies
Social media is all over the news these days. Whether we're talking about startups and tools, brands, issues such as privacy and security or how big brands and events are using social media,
After months of waiting for your dermatologist appointment, you finally get a reminder call. Unable to reach you, the receptionist leaves a voicemail with all the details you need. Have you ever accidentally
How are single people looking to find that special someone as Valentine’s Day approaches? The same way people are doing everything else these days – on their smartphones. While the idea of tapping
It was a memorable moment in movie history when Jim Carey, playing Truman Burbank, opened the door to the outside world for the first time and just before exiting the stage of The
An independent Chatham, Ont.-based Internet service provider has bought itself more time to inform subscribers they may be the target of lawsuits from a Hollywood movie studio.A judge granted an adjournment in court
Security assessments are always interesting. I know, I do them all the time. You can never guess what you'll find when you're investigating a breach and a federal agency recently found that to
Has government laid down new red tape that is making it riskier to conduct business online? If you ask Toronto-based law firm Borden Ladner Gervais LLP (BLG), the answer is yes – new
At the end of 2012 Instagram, the online image-sharing company recently acquired by Facebook, announced new changes to their Privacy and Terms of Service policies that caused tremendous backlash from the public and
A Los Angeles-based movie production studio that is suing a small Chatham, Ont.-based Internet Service Provider (ISP) for its customer’s personal information will have to wait at least a bit longer to have
Facebook's recent attempt at playing democracy are perhaps a good example of a Web site that's gone too far with user engagement and promised more than it is able, or willing to deliver.