Small businesses part of the growing telecom complaints

When small businesses want to complain about their phone service, there is one organization that always has to listen.After an “extensive review,” the Commissioner for Complaints for Telecommunications Services (CCTS) got the renewed

Share on LinkedIn Comment on this article Share with Google+ Published on: February 4th, 2011 Briony Smith

Canadian Telecom Complaints Commissioner plans public awareness campaign

The independent body that listens to Canadians' complaints about their phone bills is close to widely advertising its existence, while already attracting more requests from consumers.The Commissioner for Complaints for Telecommunications Services was

Share on LinkedIn Comment on this article Share with Google+ Published on: January 26th, 2009 Brian Jackson

Canada’s new telecom complaints commissioner a peacemaker

The fledgling and relatively unknown not-for-profit body funded by the telecommunications industry to act as a fair arbitrator of complaints now has its first full-time commissioner.Howard Maker is no stranger to hearing complaints.

Share on LinkedIn Comment on this article Share with Google+ Published on: August 28th, 2008 Brian Jackson