Pokémon Go reminds us that mobile channel is a driver of online and offline traffic

While sitting down with a friend at a bar over this weekend, our server saw our smartphones on the table and asked if we were playing Pokemon Go. When I replied that I

Published on: July 25th, 2016 Brian Jackson

Walmart Canada launches shopping app as mobile becomes biggest traffic-driver

Ask Rick Neuman, executive vice-president of technology and ecommerce at Walmart Canada what his favourite feature of the retailer's new mobile app is, and he'll tell you it's the "favourites list." At one

Published on: July 21st, 2016 Brian Jackson

MaRS report uses investment in startups to identify 7 trends shaping tech’s future

Consumers can look forward to a future increasingly defined by a global voice, and dominated by robots, the Internet of Things (IoT), and virtual and augmented reality (the last of which has become

Published on: July 12th, 2016 Eric Emin Wood

Looming Canada Post stoppage costing online merchants time and money

Update: Canada Post has agreed to a Canadian Union of Postal Workers 30-day extension to negotiate a new contract, meaning there will be no mail stoppage. The drawn out negotiations between Canada Post and

Published on: July 7th, 2016 Brian Jackson

IBM bringing Apple Pay to small businesses online

IBM Corp. is making Apple Pay available to small and medium-sized ecommerce shops that want make the mobile payment option available to customers. Clients that use IBM's WebSphere Commerce or IBM Commerce on Cloud

Published on: June 14th, 2016 Jackie Atkins

Survival of bricks-and-mortar among B2B firm’s 4 predictions for retail’s future

For years, the narrative in retail has followed the rise of online shopping at the expense of physical stores, but according to a new study the growth of online commerce has hit a plateau,

Published on: June 9th, 2016 Eric Emin Wood

Go digital or die, Sephora’s expat CEO tells Canadian retailers

As someone who is waging a retail war in the United States, Calvin McDonald wants his fellow Canadians to show the same fighting spirit here north of the border. As president and CEO

Published on: June 1st, 2016 Christine Wong

Bricks-and-mortar retail will die within a decade, says BuildDirect CEO

As a former contractor and the current CEO of BuildDirect, Jeff Booth knows a lot about renovations - but even he says bricks-and-mortar retailing has crumbled beyond repair. In an interview Tuesday with

Published on: May 17th, 2016 Christine Wong

Dreams of ‘delivery by drone’ await regulatory runway in Canada

A Toronto-based company that announced a deal last fall with Shop.ca to provide drone deliveries to its ecommerce customers says while current government legislation doesn't allow its business to operate today, it sees the

Published on: April 19th, 2016 Brian Jackson

BitGold’s Business Accounts lets merchants get paid in gold

Toronto-based BitGold Inc. launched its Business Accounts and merchants processing service today at the Money 20/20 Europe conference in Copenhagen. The service gives ecommerce merchants a modern option to accept a currency that

Published on: April 6th, 2016 Brian Jackson

Square pushes new online store and API support in Canada

Square, the San Francisco-based firm best known for enabling merchants to accept credit card payments with their smartphones, is expanding its business into the ecommerce space, it announced on Wednesday. The company's new

Published on: March 31st, 2016 Brian Jackson

Banks could soon verify credit card transactions with location-tracking smartphone apps

Canadian banks may soon be deploying a new tool in response to rising credit card fraud - geo-location data from your smartphone - with at least two major financial service providers preparing to

Published on: March 18th, 2016 Brian Jackson

How mobile sales are changing the face of retail in 2016

Too often, digital technology has been seen by the retail industry as disruptive, but the increasing demand for mobile shopping, combined with a growing number of online retailers opening bricks-and-mortar stores, points to

Published on: January 18th, 2016 Eric Emin Wood

When ‘showrooming’ is a good thing: Top 5 retail tips from Indochino’s new CEO

Indochino Inc. is one of Canada’s fastest-growing ecommerce businesses. So why the heck is it opening up bricks-and-mortar stores? It’s a fair question given that some retailers like Grand & Toy have shuttered

Published on: January 18th, 2016 Christine Wong