The fledgling and relatively unknown not-for-profit body funded by the telecommunications industry to act as a fair arbitrator of complaints now has its first full-time commissioner.Howard Maker is no stranger to hearing complaints.
Many Canadians don't know there's an independent arbitrator whose job it is to help them resolve grievances against their telephone (wireline or wireless) and Internet service providers. That seems unusual given that the
It's now official. In just two months the National Do Not Call List (DNCL) will be up and running, the Canadian Radio-television and Telecommunications Commission (CRTC) announced yesterday. READ FEATURE ON CANADA'S NEW
Bell Canada is stifling competition by throttling peer-to-peer (p2p) traffic of its wholesale customers, says the Canadian Association of Internet Providers (CAIP).The Association says Bell should have to prove its network is congested
Incumbent telephone companies were dealt a blow by the Canadian Radio and Telecommunications Commission as the regulator decided to stick with its original ruling on voice over IP that it made over a
The panel released its report shortly after the election of the Conservative government. At press time, Industry Minister Maxime Bernier had not responded to the report, other than issuing a statement promising to
The CRTC said on Thursday that it could deregulate 86 of Canada's markets on a case by case basis, depending on the level of competition within each area.Following the Telecom Policy Review Panel's
For the fifth and final year, the Canadian Radio-television and Tele-communications Commission has reported on the status of competition in Canadian telecommunications markets. But despite the end of its legislative obligation, the CRTC
The Canadian Radio-television and Telecommunications Commission has weighed in on several other issues of importance to people using telecom services.Other current regulatory matters include: Local forbearance: The CRTC is considering conditions under which