A Mississauga, Ont.-based vendor is throwing its hat into the mobile customer relationship management (CRM) ring. Front Row Solutions’ mobile CRM app is Front Row CRM and, according to CEO and founder Etien
With fewer PCs being sold, businesses are quickly shifting to mobile customer relationship management (CRM) apps and away from the traditional desktop software, Alex Williams reports on TechCrunch. Gartner Research is the Stamford,
Several former Radian6 employees are now part of a new social startup based in New Brunswick, that promises to unlock more sales opportunities by mining a business' own employees. Described as a “relationship
Toronto-based Jugnoo Inc. has finished a round of layoffs that reduced its staff size from almost 100 to between 80 and 85 employees, according to the firm.Jugnoo, which offers a Web-based customer relations
Two Toronto-area Internet firms announced a deal earlier this week that will see a Web-based customer relationships management (CRM) suite added to widely-used Internet marketing tools for small to medium-sized businesses.Concord, Ont.-based BlueCamroo
Toronto-based NexJ Systems Inc. tops this year's Profit 200 list of Canada's fastest growing companies based on revenue growth.Although NexJ posted a first-quarter netloss of $4.5 million earlierthis month, the customer relationship management
So, your business has grown large enough that you need your first server. Congratulations! Acquiring a server is a big decision, so some trepidation is understandable. This guide will explain the basic principles
Enterprise social networking (ESN) software can improve communication and collaboration among employees, but most companies aren't implementing and using these products properly, leading to unmet goals, according to a new study.ESN software can
Last year, the two hot customer relationship management trends to watch and adopt- were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what
Last year, the two hot customer relationship management trends to watch and adopt- were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what
Vancouver-based Vision Critical is extending the reach of its market research roots by launching a customer experience management (CEM) platform.The platform automates the collection, analysis and sharing of data from customer surveys, transactional databases
David Alston is listening, and he can hear you talking on the Web's social networks.The chief marketing officer at Radian6, the Fredericton, N.B.-based social media monitoring firm purchased in March by Salesforce.com for
Just one day after Dell announced its first infrastructure-as-a-service offering, the company is jumping deeper into the cloud. Dell will offer a family of hosted software applications for small and midsized businesses, through
Too often ignored is the CRM data that's about your users: employees who log in and manipulate data every day.There are some user policies that are tempting, but have some nasty consequences. Here
