Salesforce Wear integrates CRM with Google Glass, Pebble smart watch

Cloud software vendor Salesforce.com Inc. has released a developer pack for wearable technology that includes six "starter apps" for devices such as Google Glass and the Pebble smart watch. Announced on Tuesday, the

Share on LinkedIn Comment on this article Share with Google+ Published on: June 10th, 2014 Brian Jackson

SAP makes Fiori UX free for all customers

Customers of SAP AG's software will now be able to give those enterprise resource planning (ERP) and customer relationship management (CRM) tools a facelift for free of charge. At Tuesday's opening keynote of

Share on LinkedIn Comment on this article Share with Google+ Published on: June 3rd, 2014 Brian Jackson

Gartner’s top 10 software vendors by revenue shows ‘sea change’ for 2013

Salesforce.com is the world's fastest growing software vendor that makes annual revenue over $3 billion with a growth rate of 33.3 per cent between 2012 and 2013, according to Stamford, Ct.-based analyst firm

Share on LinkedIn Comment on this article Share with Google+ Published on: March 31st, 2014 Brian Jackson


Microsoft woos marketers with Dynamics Marketing, Social Listening

ATLANTA - Not only is Microsoft Corp. getting ready to launch its newly branded marketing and social listening software offerings this spring, it's reworking its own marketing strategy to recognize the rising technology

Share on LinkedIn Comment on this article Share with Google+ Published on: March 5th, 2014 Brian Jackson

Seal Software adds analytics feature to contract discovery

UK-based Seal Software Ltd. is releasing a new module for its legal contract discovery software today that allows users to teach the software how to find documents with clauses of their own determination,

Share on LinkedIn Comment on this article Share with Google+ Published on: February 24th, 2014 Brian Jackson

What if Google entered the social CRM market?

Earlier this month Google took the next step between deeper integration of its Google+ social network and its widely-used Gmail web-mail service. It announced it is rolling out an update that allowed any

Share on LinkedIn Comment on this article Share with Google+ Published on: January 20th, 2014 Brian Jackson

WorldLynx ties together branches with Canadian-made cloud CRM

When Garry Wood took over as CEO of WorldLynx in October 2010, Bell Canada's largest wireless reseller, he had other top priorities besides an impending implementation of Salesforce.com - but found it tough

Share on LinkedIn Comment on this article Share with Google+ Published on: November 28th, 2013 Brian Jackson

Unlocking sales leads with Introhive at Dreamforce

Making a cold call is a situation that a sales person never wants to find themselves in. It's much easier to start a conversation based on a referral from a common contact or

Share on LinkedIn Comment on this article Share with Google+ Published on: November 20th, 2013 Brian Jackson

Setting up a CRM: from marketing to IT

Customer relationship management systems (CRM) are at the heart of a company’s commercial activities and are an essential tool in the implementation of its products. CRMs contain your database, or marketing intelligence; it’s

Share on LinkedIn Comment on this article Share with Google+ Published on: September 18th, 2013 David Chabot

Mining the social networks for business intelligence

Business software vendor SAP AG wants to help you drive business value from your social networks. The company has launched the SAP Social Contact Intelligence analytic application, powered by its SAP HANA platform.

Share on LinkedIn Comment on this article Share with Google+ Published on: August 29th, 2013 Jeff Jedras

Microsoft CRM to support iOS, Android

Customer relationship management software is a great use case for mobile technology, offering the ability to draw on and update customer information in the field. Microsoft Corp. is making its mobile CRM play

Share on LinkedIn Comment on this article Share with Google+ Published on: July 4th, 2013 ITBusiness Staff

Mississauga vendor has a mobile CRM for sales reps

A Mississauga, Ont.-based vendor is throwing its hat into the mobile customer relationship management (CRM) ring. Front Row Solutions’ mobile CRM app is Front Row CRM and, according to CEO and founder Etien

Share on LinkedIn Comment on this article Share with Google+ Published on: April 23rd, 2013 Jeff Jedras

Former Radian6 employees join ‘relationship capital’ mining startup

Several former Radian6 employees are now part of a new social startup based in New Brunswick, that promises to unlock more sales opportunities by mining a business' own employees. Described as a “relationship

Share on LinkedIn Comment on this article Share with Google+ Published on: February 13th, 2013 Brian Jackson