Burlington leads list of Canada’s ‘riskiest’ online cities again

It’s a recognition that few, if any, municipalities would probably want.For the second time in a row, Burlington, Ont., has earned the distinction of being home to the highest potential risk for cybercrime

Share on LinkedIn Comment on this article Share with Google+ Published on: February 22nd, 2012 Nestor Arellano

8 CRM trends to watch

Last year, the two hot customer relationship management trends to watch and adopt- were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what

Share on LinkedIn Comment on this article Share with Google+ Published on: February 2nd, 2012 Jennifer Lonoff Schiff

8 CRM trends to watch

Last year, the two hot customer relationship management trends to watch and adopt- were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what

Share on LinkedIn Comment on this article Share with Google+ Published on: February 2nd, 2012 Jennifer Lonoff Schiff

When selling yourself as faster and cheaper is no longer enough: Part 2

By Francis Moran and Leo Valiquette In Part 1, we introduced Host Analytics, an enterprise software vendor that delivers a suite of corporate performance management (CPM) tools through a software-as-a-service (SaaS) model. We discussed

Share on LinkedIn Comment on this article Share with Google+ Published on: January 18th, 2012 Francis Moran

When selling yourself as faster and cheaper is no longer enough: Part 1

By Francis Moran and Leo Valiquette In the past two months, Oracle has agreed to purchase RightNow Technologies for $1.4 billion, SAP has taken SuccessFactors for $3.4 billion, and IBM is buying DemandTec for $440 million.

Share on LinkedIn Comment on this article Share with Google+ Published on: January 16th, 2012 Francis Moran

PayPal coming to bricks and mortar retail via Toronto payments processor

A Toronto-area Point of Sales (POS) provider is partnering with PayPal Inc. to be the first to allow merchants to accept PayPal payments at bricks and mortar locations on a wide-scale basis. AJB

Share on LinkedIn Comment on this article Share with Google+ Published on: January 11th, 2012 Brian Jackson

Canadians replacing PCs, TV, and landlines with mobile tech

PC use, landline phones and paid TV service subscriptions are on thewane as consumers gravitate toward mobile devices and free content, anew KPMG study of global convergence trends shows.PCs are still more popular

Share on LinkedIn Comment on this article Share with Google+ Published on: December 23rd, 2011 Christine Wong

Spently to offer free cloud-based digital receipts service

In one episode of Seinfeld, George Costanza has an issue with his wallet. It is impossibly overstuffed with money from Ireland, an Orlando-area gas coupon, coffee sweetener, and receipts – to the point

Share on LinkedIn Comment on this article Share with Google+ Published on: December 23rd, 2011 Brian Jackson

BlackBerry to have modest comeback in 2012, Yankee Group predicts

Research in Motion Ltd. will hold onto its position among the top threesmartphone makers in the U.S. in 2012 but lose significant ground toAndroid phones in the next two years, Yankee Group Research

Share on LinkedIn Comment on this article Share with Google+ Published on: December 7th, 2011 Christine Wong

Small shops abandon servers for the cloud, Gartner reports

The cloud is casting a shadow over traditional server sales in the North American SMB market, a new Gartner Inc. study shows.The report focuses on the very small business (VSB) market in NorthAmerica

Share on LinkedIn Comment on this article Share with Google+ Published on: December 1st, 2011 Christine Wong

2012 will be ‘breakthrough year’ for cloud adoption

Will 2012 be the year that smaller businesses embrace the cloud in a bigger way? Depends on who you ask, of course. As we prepare to bid goodbye to2011, ITBusiness.ca turned to some

Share on LinkedIn Comment on this article Share with Google+ Published on: November 28th, 2011 Christine Wong

State of the Canadian SMB 2011

To mark small business month in October 2011, ITBusiness.ca conducted a survey of Canada's small to medium-sized businesses to ask them about technology: their challenges, their pain points, and their successes. Here's what

Share on LinkedIn Comment on this article Share with Google+ Published on: November 14th, 2011 ITBusiness Staff

SMBs move cautiously into the cloud

Not quite half of Canada's small and medium businesses are – at least knowingly – using cloud computing today. Of those that are, about two-thirds use software as a service products like Salesforce.com

Share on LinkedIn Comment on this article Share with Google+ Published on: October 31st, 2011 Grant Buckler

German researchers say they found flaws in Amazon Web Servicesthat they believe exist in many cloud architectures and enableattackers to gain administrative rights and to gain access to all userdata.While the researcherssay they

Share on LinkedIn Comment on this article Share with Google+ Published on: October 27th, 2011 Tim Greene