IBM Connect: social features added to HR suite, email

IBM Corp. is hosting its annual social media themed conference in Orlando and staying true to the spirit of that event, made two announcements yesterday about new product updates that will integrate further

Share on LinkedIn Comment on this article Share with Google+ Published on: January 28th, 2014 Brian Jackson

HootSuite acquires social analytics firm uberVU

Vancouver-based social media dashboard firm HootSuite Media Inc. has acquired Cambridge, Mass.-based social analytics firm uberVU, the firm announced this morning. HootSuite's dashboard offers digital marketing managers easy access to various social media

Share on LinkedIn Comment on this article Share with Google+ Published on: January 22nd, 2014 Brian Jackson

FameBit turns any business brand into a Youtube star

Agnes Kozera, co-founder of FameBit, got the idea for her current startup from a marketing technique she was using for her previous startup. As founder of SeasonsBox, a subscription-based service that sends members

Share on LinkedIn Comment on this article Share with Google+ Published on: January 16th, 2014 Brian Jackson

Caring drives better results in the age of the customer

The customer experience has increased in importance over the past few years with service-based business models proliferating like cloud computing. The purchasing power is now firmly in the hands of the customer as

Share on LinkedIn Comment on this article Share with Google+ Published on: January 14th, 2014 Brian Clendenin

Ooma Office launches VoIP service in Canada targeting micro-businesses

Canadians are used to buying expensive smartphones and having them subsidized by agreeing to a long-term contract with a service provider, but what if you could instead buy a phone and receive almost-free

Share on LinkedIn Comment on this article Share with Google+ Published on: January 8th, 2014 Brian Jackson

Adobe Creative Cloud: 2013’s Most Undervalued Business Tool for Startups

Since 1985, Adobe has been bringing the world innovative software solutions, including 17 generations of Adobe Illustrator. This year, they shook things up with Adobe Creative Cloud, and it has been a year

Share on LinkedIn Comment on this article Share with Google+ Published on: December 24th, 2013 Ashley Huffman

Cloud Factory conference: beyond the buzz word

I recently spoke with the CEO of the Canadian Cloud Council, Robert Hart, to get his perspective on The Cloud Factory conference. Robert has a unique vantage point of cloud computing in Canada. On

Share on LinkedIn Comment on this article Share with Google+ Published on: December 19th, 2013 Brian Clendenin

Top 5 projects that should be on every IT infrastructure manager’s checklist in 2014

As we all start to look forward to 2014, the question becomes what projects need to be planned and budgeted for.  Certainly there will be many business application driven projects but here we’ve

Share on LinkedIn Comment on this article Share with Google+ Published on: December 17th, 2013 Brian Bourne

4 New Year’s resolutions to improve your IT operations

New Year's resolution making is a tradition ranging back thousands of years. Breaking those resolutions ranges back equally as long in history. But if you want to make an earnest effort towards improving

Share on LinkedIn Comment on this article Share with Google+ Published on: December 16th, 2013 Brian Jackson

BLG points to tech issues as top business risks for 2014

Canada's business landscape is a relatively stable one and a good place to operate in for 2014, Borden Ladner Gervais says, but there will be growing areas of risk that organizations must be

Share on LinkedIn Comment on this article Share with Google+ Published on: December 16th, 2013 Brian Jackson

Mark Organ’s guide to creating Tesla-style $1 billion market category

This is an edited transcript of an interview between ITBusiness.ca Editor Brian Jackson and Influtive CEO Mark Organ, taking place Nov. 18 in San Francisco at the Salesforce.com Dreamforce conference. ITBusiness.ca: What do

Share on LinkedIn Comment on this article Share with Google+ Published on: December 13th, 2013 Brian Jackson

Edward Snowden Time Magazine’s runner-up for person of the year

The 30-year-old National Security Agency contractor that leaked top secret documents about extensive cyber-surveillance programs is the runner-up to Pope Francis for Time Magazine's person of the year. Now in exile in Moscow

Share on LinkedIn Comment on this article Share with Google+ Published on: December 11th, 2013 Brian Jackson

Cloud computing for small business: 5 reasons why it’s time to move your infrastructure

Your small business has dabbled in cloud computing. You send e-mails using Gmail, manage your customer relationships using Contactually and keep tabs on your projects using Basecamp. Small businesses seek out this type

Share on LinkedIn Comment on this article Share with Google+ Published on: November 28th, 2013 Shawn Freeman

WorldLynx ties together branches with Canadian-made cloud CRM

When Garry Wood took over as CEO of WorldLynx in October 2010, Bell Canada's largest wireless reseller, he had other top priorities besides an impending implementation of Salesforce.com - but found it tough

Share on LinkedIn Comment on this article Share with Google+ Published on: November 28th, 2013 Brian Jackson