Inside CIBC’s award-winning digital transformation strategy

Canadian Imperial Bank of Commerce (CIBC) undertook a long journey to become the winner of the Large Private Sector category of the IT World Canada Digital Transformation Awards announced on Wednesday. Three years ago,

Published on: June 15th, 2017 Danny Bradbury

Collaboration with fintechs key to CIBC’s digital success, VP says

A fruitful relationship between the Canadian Imperial Bank of Commerce and Toronto fintech startup Borrowell Inc. highlights the benefits that startups and enterprises stand to gain by collaborating with each other. During a

Published on: June 15th, 2017 Eric Emin Wood

Canada’s biggest banks can learn a few lessons from CIBC’s mobile app

CIBC’s mobile efforts have been given an A by Forrester Research. When the Cambridge, Mass.-based market research firm recently evaluated the mobile apps released by the “Big Five” Canadian banks (CIBC, Bank of

Published on: June 5th, 2017 Eric Emin Wood

Live Labs illustrates CIBC’s commitment to digital transformation

Running a 150-year-old company that remains one of Canada's most financially successful as if it's a startup might seem counterintuitive, but it's become integral to the way CIBC conducts business. The Canadian Imperial

Published on: May 11th, 2017 Eric Emin Wood

CIBC unveils voice commands in mobile app to simplify navigation

A major bank in Canada is following the latest trend of voice-first applications. CIBC has announced that voice commands are now supported in its mobile banking application, allowing customers to complete a variety

Published on: April 7th, 2017 Mandy Kovacs

Canada’s first commercial blockchain service could become the ‘Interac’ for digital transactions

With the announcement of a major commercial service with backing from Canada’s "Big 5" banks and a new research institute driven by the Tapscotts, complete with government funding, it’s fair to say that

Published on: March 27th, 2017 Brian Jackson

Canada’s banks leading in digital transformation by embracing rivals: PwC

Canada’s banks are becoming digital transformation leaders by collaborating with their fintech counterparts, according to a new report by consulting firm PricewaterhouseCoopers (PwC). Financially speaking, what the organization calls “the big six” (Bank

Published on: March 20th, 2017 Eric Emin Wood

CIBC customers get early access to Samsung Pay

Samsung Electronics Canada Inc. and CIBC have announced a partnership that will give CIBC customers early access to Samsung Pay as it launches in Canada. Similar to Apple Pay, Samsung Pay lets users

Published on: November 8th, 2016 Alex Radu

Here’s why Canada was waiting for expanded Apple Pay support

Canadian banks may not have supported Apple Pay at its initial launch last November because the technology wasn't compatible with Interac Association's chip-and-pin contactless authentication method. Apple entered the Canadian market late last

Published on: May 10th, 2016 Brian Jackson

How big data is leading to big changes at CIBC

Analytics can help banks take a closer look at themselves, not just their customers, according to a top analytics manager at one of Canada’s big six banks. Financial institutions around the world are

Published on: February 18th, 2016 Christine Wong

Which Canadian bank has the best app?

The days of making a visit to a local bank branch and updating a paper account balance booklet are just a relic of the pre-digital age for most Canadians. Even ATMs are declining

Published on: October 2nd, 2015 Brian Jackson

Big telcos onboard with Suretap’s mobile wallet smartphone

Suretap’s mobile wallet technology has gotten a big shot in the arm, with wireless carriers Bell, Rogers, Telus, Koodo and Virgin Mobile, as well as CIBC all announcing support for the smartphone payments

Published on: June 23rd, 2015 Jeff Jedras

Marketing gets personal at CIBC with big data push

Thanks to analytics, Canadian Imperial Bank of Commerce (CIBC) has a much better idea of where its travel rewards program customers are headed these days. Not the destinations they’re heading to on accumulated

Published on: November 27th, 2014 Christine Wong

CIBC and Telus roll out mobile payments app

About a year and a half after CIBC first announced it was launching a mobile payments app with Rogers Communications Inc., the bank is now doing the same thing for Telus Mobility customers

Published on: February 4th, 2014 Candice So