Consumer complaints about Canadian telecom services rose by 35 per cent in the past year, with wireless services targeted by the bulk of unhappy customers for the fourth year in a row. Wireless
When small businesses want to complain about their phone service, there is one organization that always has to listen.After an “extensive review,” the Commissioner for Complaints for Telecommunications Services (CCTS) got the renewed
The Commission for Complaints for Telecommunications Services (CCTS), an organization funded by the telecom industry to resolve complaints against companies in the space, released a report last week indicating that billing errors and
The independent body that listens to Canadians' complaints about their phone bills is close to widely advertising its existence, while already attracting more requests from consumers.The Commissioner for Complaints for Telecommunications Services was