JULY: 3Com phone home

ITBusiness.ca finds out how 3Com Canada went from making headlines to offering little more than office directions on its Web site. Industry insiders comment on the lack of marketing muscle behind the Canadian subsidiary of the networking gear provider and its losing battle to giant competitor Cisco Systems.

July 11:
Ingram Micro Canada’s new GM courts his customers
Martin Kalsbeek comments on staff morale and the RAM Group mess

July 13:
Toronto calls on ITAC Ontario to organize 311 briefing
The city wants to clear up misinformation about an RFP that was never issued, while the industry association gathers vendors to provide the government more details. An expert comments on the unusual procurement process

July 19:
In search of 3Com Canada
While Cisco seems to make headlines every week, its chief rival has been quietly preparing its comeback. A longtime executive discusses how it will improve local support and raise its profile

July 21:
Calgary’s e-health glitch: What went wrong
A database upgrade gone awry mixes up lab results for thousands of patients across the city, raising serious questions around liability. Officials discuss their strategy to prevent it from happening again

July 22:
Auditor finds security holes in B.C. accounting system
The first in a series of reports is delayed out of fears that hackers would get an inside look at thousands of government records. Find out how the province is responding

July 28:
VoIP wars: The ILECs strike back
Bell, Telus and others say innovation and competition will suffer unless the government overturns the CRTC’s regulatory decision. Shaw and Vonage discuss why they think otherwise

AUGUST: IT workers fear job losses

A shared approach to government services proposed by the federal government raises fears of job cuts and private sector outsourcing. The proposal was made in the federal government’s 2005 budget report. Treasury Board CIO Jim Alexander responds to these assumptions by reassuring workers that layoffs aren’t in the cards.

Aug. 3:
Ontario task force asks province to rethink IT strategy
A report co-authored by a former auditor-general comes up with ideas to improve procurement, project return and portfolio management. ITAC, CIPS and others review the recommendations

Aug. 10:
Privacy fears grounded in no-fly list
Transport Canada’s Passenger Protect program is meant to combat terrorism, but watchdogs say it could create safety risks for personal data. Plus: A project for PSEPC

Aug. 11:
Treasury Board responds to Shared Services backlash
A federal plan to centralize technology support has workers fearing for their jobs, but Deputy CIO Jim Alexander says layoffs aren’t necessarily in the cards. A procurement expert explores the impact on government outsourcing

Aug. 23:
Intel lowers temperature in overheated IT departments
The chipmaker announces architectural changes and plans a multi-core strategy, which executives say will make enterprises more energy-efficient. Find out why performance per watt is more important than clock speed

Aug. 31:
Canarie plans expansion of pan-Canadian research network
Dozens of institutions across the country will be hooked up over the next few years through a deal with Rogers Telecom. The principals tell us who might be first

SEPTEMBER: 64-bit mania

Bill Gates offers developers a preview of Office 12, discusses the development of XML and shows off some of the features to be included in Windows Vista. New OS looks snazzier and flashier than its predecessor with a powerful graphics engine that takes advantage of 64-bit computing power. Gates touts Vista as the platform that will bring about the most changes in how customers and developers create and use software since the launch of Windows 95.

Sept. 26:
Bell Canada buys wireless data consulting firm
Createch to help found centre of excellence in logistics

Sept. 12:
Oracle buys Siebel in US$5.85-billion deal
A year after swallowing PeopleSoft, the database giant adds another software player to its roster

Sept. 13:
Gates preps developers for 64-bit future
The Microsoft chairman discusses the development of XML, previews Office 12 and provides an update on some of the features to be included in Windows Vista

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