According to the e-tailer, the upgrade will allow larger loads of new products to be displayed and offered without hampering the online shopping experience, as well as improved search, improved navigation experience for SHOP.CA customers and new rich internet shopping experiences. Feature Pack 5 also offers improved SEO performance and the ability to launch more compelling customer promotions based on what the customer is searching on and viewing.
“(We) continue to develop our technology to improve our customer experience and the value we create for our marketplace partners is a critical component of our day-to-day focus,” said Drew Green, CEO and co-founder of Shop.ca, in a statement.
IBM and Shop.ca worked together on the early rollout, providing feedback IBM hopes to share with other e-commerce customers, and IBM notes the code for Websphere’s Feature Pack 5 was developed here in Canada.
“WebSphere Commerce Server is now running on the advanced search solution which allows for Shop.ca to take advantage of better phrase and relevance matching and merchandising capabilities, ultimately creating an improved customer experience,” said Rick Power, smarter commerce brand leader for IBM in Canada, in a statement.