National Do Not Call List to go live on Sept. 30: CRTC

It’s now official. In just two months the National Do Not Call List (DNCL) will be up and running, the Canadian Radio-television and Telecommunications Commission (CRTC) announced yesterday.


The launch date of the National DNCL is September 30, 2008, the CRTC said.

Consumers can register on the National DNCL to reduce the number of telemarketing calls they receive.

Registration is free.

For thousands of harried Canadians, the National DNCL will come as a relief from the nuisance of telemarketing calls.


The list, however, will have some exemptions, the CRTC announced.

“Consumers may still receive calls from registered charities, political parties, and newspapers seeking subscriptions. Companies with whom a consumer has an existing business relationship will still be able to call, as well as those conducting surveys.”

For more information on exemptions, see the CRTC Fact Sheet.

Even the non-exempt calls will also not stop immediately upon registration.

“Telemarketers will have 31 days to update their calling lists,” the CRTC statement said. “If [they] continue to receive non-exempt calls 31 days after they have registered they will be able to file complaints with the National DNCL operator.”

Registration is simple.

To put their numbers on the National DNCL, consumers will be able to log on to as of September 30, 2008, and follow the instructions, or call 1-866-580-DNCL (3625).
For TTY service only (for the hearing impaired), the toll-free number will be 1-888-DNCL-TTY (1-888-362-5889).

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