Security and compliance e-mail vendor launches new partner program

Titus Labs, an e-mail and document security and compliance software vendor, has launched a new reseller program to help grow its global channel and profits.

An Ottawa-based company that has been in business for seven years and does business in the SMB and large enterprise space, Titus’ offerings include software products and services for data loss prevention (DLP), security and compliance on Microsoft-based platforms.

Scott Morin, vice-president of sales at Titus Labs, said roughly 75 per cent of the company’s business goes thru the channel.

Since the launch of its reseller program last week, the company has signed on 10 channel partners, four of which are from Canada. The goal for Canada is to have all metropolitan areas across the country covered by between four and six partners, Morin said.

The company’s director of North American channels, Mark Fitchett, said Titus is looking for partners who are familiar with the Microsoft environment.

“Also, do these partners have experience with IT security and compliance, DLP, storage, archiving and encryption,” Fitchett said.

The reseller program is a new offering from Titus, which has never had a formal program before. The program gives partners access to a certified sales engineer for pre-sales support, free sales and technical training, free trials, access to a Web portal and marketing and technical support.

Partners can also receive “lucrative” margins, Morin said. The base level margin for resellers begins at 20 per cent.

“If (partners) introduce us to an opportunity, we give an extra five points,” Morin said. “If you have our software in house set to a 100 person limit and are marking your e-mails with our technology and advertising it when you communicate with customers, we’ll give you another 2.5 points. Also, if (partners are) technically trained, there’s another 2.5 points of margin they can earn.”

The company’s flagship software solution is known as Titus Message Classification. Its purpose is to raise the awareness and accountability of users, Morin said.

“With Message Classification, when a user sends an e-mail, he or she has to classify it,” he said. “(The e-mail may be classified as being personal, general business, public, or company confidential and for users in the military, there are extra labels there. By applying a protective marking (to e-mails), you’re raising the accountability and awareness of your users.”

By having users classify their e-mails, if there’s something’s marked company confidential, for instance, the software will do a domain check and if something is about to go outside of the organization, it’ll stop and alert the user before sending the e-mail. The software will then offer some options, such as suggesting to remove some recipients, to reclassify, or send the e-mail anyways.

Next up for the company, Morin said Titus will hire a Canadian sales representative within the next couple of weeks to help further grow and sustain its business.

Follow Maxine Cheung on Twitter: @MaxineCheungCDN.

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Jim Love, Chief Content Officer, IT World Canada

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Maxine Cheung
Maxine Cheung
Staff Writer, Computer Dealer News

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