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Get your foot in the door, prove your capabilities, and earn the right to drive more presence through other solutions. That's the formulae that has driven CCSI Technology Solutions' success to date and, with a recent acquisition and recent recognition, the way it hopes to continue to grow in the future.

Based in Mississauga, Ont., CCSI is an IT managed services provider and offers IT outsourcing, infrastructure management, systems integration and consulting services, as well as hardware and software procurement and management. The company has 550 employees in nine offices across Canada and a network operations centre and service desk in Mississauga that supports more than 257,000 desktops, 111,000 laptops and nearly 18,000 servers.

The former ITS division of GE, CCSI was acquired by Dallas, Tex.-based CompuCom in 2004 and competes with systems integrators such as EDS and CGI and resellers such as Compugen and Metafore.

It has been a busy year so far for the company says Phil Soper, CCSI's vice-president and general manager. In March, CCSI acquired SaltSpring Software, a London, Ont.-based dedicated hardware and software reseller.

The key attraction to SaltSpring, says Soper, was its Microsoft Large Account Reseller (LAR) status. LAR status was something CCSI had long sought, but with Microsoft seeking to limit the number of LARs in the Canadian market he says acquisition was the best way to get there.

“This is huge opportunity for us to grow our software business,” said Soper. “We anticipate the software business will be a strong growth area for us.”

A long time partner of Cisco Systems (NASDAQ: CSCO), CCSI was also recognized by the vendor as its top services partner if the year in Canada at the Cisco partner conference in April. Soper adds CCSI's Cisco-based unified communications implementations have received consistently high customer satisfaction scores, and he expects to build CCSI's Cisco business even larger with the validation the award brings.

“This recognition is a really significant step for CCSI because it recognizes us not just for customer satisfaction…but it combines customer satisfaction with performance,” said Soper. “It really says we're growing-out our Cisco business and we have the competencies and the capabilities to sell and service Cisco.”

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