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In third with the Bronze award is Nitro Microsystems of Ottawa. Its Help Desk solution was a differentiator for the CEA judges. The Nitro Help Desk call centre is staffed by technicians who take calls directly. The managed service involves maintenance and support of network infrastructure, hardware and software. |
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Case Study: Hosting company improves customer agility, deployment times with cloud
Learn how Enterhost has future-proofed its business through moving to a cloud model. The Web hosting provider can now deploy customer servers 60 times faster, eliminate upgrade downtown, provide near-instant failover and provide greater flexibility all thanks to the cloud.
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Case Study: Company handles storage growth, critical failure through redundant SAN
Find out how HeiTech Services used redundant SAN to meet new storage needs, while reducing cost and improving efficiency and response times-all while dealing with significant business growth and a critical technology failure.
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Finding solid benefits in the cloud
Cloud remains confusing to many-and success starts with understanding infrastructure and cloud's versatility. Learn what cloud can mean to your business by reading "Up in the air?" from Dell cloud experts Holly Vatter, Barton George and Janet Bartleson.
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