Provide a brief description of Solution or Service Provided.
Describe the solution. [An end-to-end IT customer solution that solved a major problem or eliminated many
IT pain points OR a solution that was replicated successfully in many IT environments for the year].
What makes this Solution original or innovative over and above the accepted norm?
Describe the benefits of this Solution to the customer’s sales, revenues, and/or efficiency. What changed?
Provide evidence of measurable improvements in sales, revenues, cost reduction, etc.
Describe how your organization achieved exemplary customer satisfaction.
Provide evidence in the form of testimonials, satisfaction survey results, reduced calls or complaints, referrals, repeat business, etc.
Describe the benefits of this solution to your organization in terms of new skills, certifications, products, services, etc.
What changed and why will this make you a better company?
Describe the business benefits to your organization of this Solution.
How did this improve your customer’s ability to serve its internal and/or external clients?
Provide evidence of the improvement.
In what ways does this Solution or Service Provided go above and beyond industry norms and expectations?
How does this solution further your customer’s green or environmentally friendly plans?
Provide a brief description of Solution, Service Provided, or Initiative.
Describe what makes this Solution, Service Provided, or Initiative original or innovative.
How is this over and above the accepted norm?
Describe the improvement this Solution, Service Provided, or Initiative made to the customer’s sales or revenues.
What changed?
Provide evidence of measurable improvements in sales, revenues, cost reduction, etc.
Describe the improvement this Solution, Service Provided, or Initiative made to the customer’s efficiency.
What changed?
Provide evidence of how customer efficiency was increased.
How did this Solution, Service provided, or Initiative improve the customer’s ability to serve its internal
and/or external clients?
Provide evidence of the improvement.
In what ways does this Solution, Service Provided, or Initiative go above and beyond industry norms and expectations?
How does this solution further your customer’s green or environmentally friendly plans?
Provide a brief description of Solution, Service Provided, or Initiative.
Describe what makes this Solution, Service Provided, or Initiative original or innovative.
How is this over and above the accepted norm?
Describe the improvement this Solution, Service Provided, or Initiative made to the customer’s sales or revenues.
What changed?
Provide evidence of measurable improvements in sales, revenues, cost reduction, etc.
Describe the improvement this Solution, Service Provided, or Initiative made to the customer’s efficiency.
What changed?
Provide evidence of how customer efficiency was increased.
How did this Solution, Service Provided, or Initiative improve the customer’s ability to serve its internal
and/or external clients?
Provide evidence of the improvement.
In what ways does this Solution, Service Provided, or Initiative go above and beyond industry norms and expectations?
How does this solution further your customer’s green or environmentally friendly plans?
Provide a brief description of Solution, Service Provided, or Initiative.
Describe what makes this Solution, Service Provided, or Initiative original or innovative. How is this over and above the accepted norm?
Describe the improvement this Solution, Service Provided, or Initiative made to the customer’s sales or revenues.
What changed?
Provide evidence of measurable improvements in sales, revenues, cost reduction, etc.
Describe the improvement this Solution, Service Provided, or Initiative made to the customer’s efficiency.
What changed?
Provide evidence of how customer efficiency was increased.
How did this Solution, Service Provided, or Initiative improve the customer’s ability to serve its internal and/or external clients?
Provide evidence of the improvement.
In what ways does this Solution, Service Provided, or Initiative go above and beyond industry norms and expectations?
How does this solution further your customer’s green or environmentally friendly plans?
Provide a brief description of the Cloud Solution.
Describe what elements of the cloud computing architecture were deployed in this solution,
such as private vs. public cloud, how those decisions were made, and how security concerns were factored into the project design and implementation.
Describe what makes your cloud computing solution unique or innovative, and how you pushed the boundaries
of a typical cloud computing architecture in designing and implementing this solution for your client.
Discuss why a cloud computing-based solution was the right choice for your client in this business case, rather than a traditional IT architecture.
Describe the business need this solution was expected to fill for your client, and how this solution has meet or exceeded those expectations.
What measurable metrics, such as reduced costs or other efficiencies, can be provided to support the customer’s return on investment?
Discuss how designing and implementing this cloud computing solution challenged or broke new ground for you as a solution provider.
How did it differ from other cloud computing implementations you have done, and what new challenges were faced by your technical and sales staff?
How does this solution further your customer’s green or environmentally friendly plans?
Provide a brief description of Solution or Service provided.
Describe what made your Service of the highest quality.
Provide evidence of how the service benefited the customer’s business,
e.g. measurable improvements in sales, revenues, cost reduction, productivity, lost time due to outage, etc.
Describe how services were delivered in a timely fashion and/or how response to a crisis was over and above the accepted norm?
Describe how your services go beyond competitors to satisfy the needs of your customer(s).
Provide examples or evidence of how your services are the better and why.
How does this solution further your customer’s green or environmentally friendly plans?
Describe what makes this Initiative original or innovative in the application of IT to a group of customers or solution,
and/or in presenting an established approach in an innovative and creative way.
Describe how this Initiative benefited the solution provider with improvement in interest, leads, sales, revenue, or other factors.
What changed? Provide evidence of measurable improvements in leads, sales, revenues, etc.
Describe how this Initiative strengthened the solution provider’s relationship with their vendor. What changed?
Provide evidence of this strengthened relationship.
In what ways did this Initiative go above and beyond industry norms and expectations?
How does this solution further your customer’s green or environmentally friendly plans?
Provide a brief description of your Managed Service(s).
What makes your Managed Service(s) original or innovative and above what the top Managed Service(s) Providers offer today.
Describe the benefits of this Managed Service(s) to the customer’s sales, revenues, and/or efficiency. What changed?
Provide evidence of measurable improvements in sales, revenues, cost reduction, etc.
Provide the main reasons why your Managed Service(s) is better suited for customer(s) then an on-premise solution.
How did this Managed Service(s) improve the customer’s ability to serve its internal and/or external clients? Provide evidence of the improvement.
How does this solution further your customer’s green or environmentally friendly plans?
Describe what makes this Solution original or innovative. How is this over and above the accepted norm?
Describe the improvement this Solution made to the customer’s sales, revenues, and /or efficiency. What changed?
Provide evidence of improvements in sales, revenues, cost reduction, productivity, opportunity creation, etc.
How did this Solution improve the customer’s ability to serve its internal and/or external clients?
Provide evidence of the improvement.
Describe the contribution made by each to the partnership.
What skills or expertise did each uniquely have and how did these contribute to the overall solution?
Describe how the partnership was formed and how it operated. What went as expected and what lessons were learned?
Describe the partnership’s relationship with the customer. How was this managed seamlessly from the customer’s perspective?
How does this solution further your customer’s green or environmentally friendly plans?
Provide a brief description of the mobile Solution.
Describe what elements of the mobile architecture were deployed in this solution. How were those decisions made, and did security concerns factor into the project’s design and implementation?
Describe what makes this mobile solution unique or innovative and how you pushed the boundaries of a typical mobility in designing and implementing this solution for your client that is an anywhere, any time anyplace solution.
Discuss why a mobile-based solution was the right choice for your client in this business case, rather than a traditional IT architecture.
Describe the business need for this solution and how it’s expected to fill your client’s need? How does this solution meet or exceeded those expectations. What measurable metrics, such as reduced costs or other efficiencies, can be provided to support the customer’s return on investment?
Discuss how designing and implementing this mobile computing solution challenged or broke new ground for you as a solution provider. How did it differ from other mobility solutions in the marketplace or from other implementations you have done in the past? What new challenges were faced by your technical and sales staff?
How does this solution further your customer’s green or environmentally friendly plans?
