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Happy IT service desk staff help keep Domtar’s diverse applications running

Frequent mergers and acquisitions has meant that Domtar has a diverse set of applications it must manage and provision, but it has managed to...

Cloud technology, enterprise thinking drive Canadian government’s new IT plan

The Canadian government is borrowing a page from the private sector with the new Information Technology Strategic Plan it revealed on June 29. In what...

CCTS survey reveals that most Canadians don’t know about CCTS

Service providers aren't doing enough to inform Canadians about the ombudsman service for telecommunications, a survey shows.

Relying on human judgment for business decisions a costly mistake, PwC says

Big data gives enterprises an unprecedented opportunity to streamline their operations, increase revenue, and plan for the future, but few businesses are taking advantage,...

Could you be Ontario’s first Chief Digital Officer? Province taking applications

Ontario is going global with its next open position. Like a multinational tech giant, the province is casting the widest net possible in its search...

Movies aren’t Cineplex Entertainment’s only business

Digital menu displays probably aren't the first product that comes to mind when you think of Canadian film exhibitor Cineplex Entertainment Inc. - or...

Charities can use their success to market themselves with CanadaHelps’ new tool

For years, administration costs have served as a key measure that Canadians use to evaluate the charities they contribute to, but a new offering...

Et voilà! Montreal wins ‘Intelligent Community of the Year’ award

Montreal has joined Calgary, Waterloo, Ont. and Toronto as the fourth Canadian city to be named the Intelligent Community of the Year, the Intelligent...

IoT can’t live up to the hype: Gartner

Is the Internet of Things dead? That’s the question Gartner analyst Peter Middleton is fielding with increasing frequency since the acrimonious shutdown of Nest’s smart...

Exploit consumer bias, steal from the competition to create engaging mobile experiences: Gartner

Toronto, ON. - People have a weakness to make snap judgements and mobile developers should depend on that to better engage audiences via mobile...

Don Tapscott warns businesses the future is blockchain or bust

Toronto, ON. – A new digital revolution is coming, and businesses need to adapt or risk becoming obsolete, Canadian technology author Don Tapscott told...

Subway forms digital team to create more personalized experiences for consumers

Subway Corp. might be the planet's largest restaurant operator, with more than 44,000 locations in 112 countries and territories around the world, but its...

Canada’s innovation strategy must play to its strengths and embrace diversity

The theme of this week’s Economist Summit was disruption, but a great deal of the talk was about where investments might be made to spark growth, particularly in infrastructure and talent cultivation

A CMO to Know: Adam Howatson, OpenText Corp.

When Adam Howatson graduated high school in 2000, his first thought was to take a year off and go backpacking - but when his...

Treat disasters as opportunities, tech-savvy crisis management expert says

Nicholas Haan knows a thing or two about disaster: over the course of his 25-year career, he's supported charitable efforts in places as far-flung...

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Data: The language of modern business leaders

“Time changes all things; there is no reason why language should escape this universal law.”— Ferdinand De Saussure Regardless of the region or country you...

The mining transformation: Trends to watch in 2017 and beyond

It’s been a turbulent year for miners, with metal prices starting near multi-year lows as executives drew from a common playbook: slashing spending, costs...