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Communication, staff training will be key to GOL success

OTTAWA — If the government wants to meet its 2005 GOL deadline, it will have to do a better job of communicating its plans...

Service New Brunswick: Drive for efficiency can backfire

Crown corp. tells how to avoid getting low-balled on e-Gov projects

Database may offer evidence in U.S. sniper hunt

special coverage But "outlandish" info requests haven't helped, expert says

Digital operating room promises improved joint surgeries

Toronto Western Hospital describes its plans to use a custom-designed system that could reduce the incision doctors make while shortening the time patients spend under the knife

Ontario tourism operators flock to CRM portal

Three-year, $16.2 million EDS project brings together call centre, Web site

Canada’s new U builds IT into the lesson plan

Its doors won't open until fall 2003, but we get the details on how the University of Ontario Institute of Technology will turn out technology-savvy grads. Class, be seated

IT costs keep Web tools from head of the class

A study says teachers see promise in online educational programs, but training and site development are holding them back

Technology and government collide at GTEC

roundup Catch up on ITBusiness.ca's coverage of the annual conference

The perils of e-government benchmarking

GTEC 2002 Governments tend to measure their online success by U.S. standards. That's not always appropriate

Ontario’s long road to IT welfare reform

GTEC 2002 Overhauling an aged and disparate infrastructure was no easy task, Bonnie Ewart says. Find out what a difference five years and $200 million makes

Public Works brings Meta research to federal users

GTEC 2002 Buyer program offers discounts on analyst reports

Nuclear medicine portal amends licensing process

Working online leaves more time for patients, supervisor says

Cowtown portal sells municipal data sets

Calgary's online store offers alternative to in-person ordering process

Toronto faces scrutiny over IT purchasing

An inquiry examines why the city spent more than $85 million on products from a local leasing company and Oracle Corp. We set the stage for the project post-mortem of the year

Florida official: Staff resistance stalls e-service delivery

It's no better in Canada, CCRA and Chamber of Commerce say

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